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Ryan Knepprath
Ryan Knepprath at Russ Darrow Toyota of West Bend
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Ryan Knepprath

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Russ Darrow Toyota of West Bend

2700 W Washington Street
West Bend, WI 53095

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4.9
10 Reviews
4.9

10 Reviews

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10 Reviews of Ryan Knepprath

February 12, 2025

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Employee Rating

Have always been satisfied with the work done and the waiting room provided for the customers. More

by Justussharno
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rob Martin

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Feb 12, 2025

Russ Darrow Toyota of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

Feb 12, 2025

Russ Darrow Toyota of West Bend responded

Thank you for your business and this review. If there is anything we can assist you with in the future, please let us know. Mitchell Darrow mitchell.darrow@russdarrow.com

February 11, 2025

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Easy to schedule. Courteous and helpful staff. Answered all of my questions. I will be back for my next service needs. More

by christinelange31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Mcginnis

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Feb 12, 2025

Russ Darrow Toyota of West Bend responded

Christine, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mitchell Darrow mitchell.darrow@russdarrow.com

February 06, 2025

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The service department was able to fix my Toyota Highlander battery quickly without an appointment. More

by pkilian11
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Feb 06, 2025

Russ Darrow Toyota of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mitchell Darrow mitchell.darrow@russdarrow.com

February 03, 2025

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Employee Rating

Rob, Ryan, Nick, and Abbie were all very friendly and professional! I'll definitely be back! More

by Jamieclarissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Martin, Abigail Lundberg, Nicholas Pastorelli

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Feb 03, 2025

Russ Darrow Toyota of West Bend responded

Jamie, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rob, Ryan, Nick, and Abigail, and we look forward to working with you again. Mitchell Darrow mitchell.darrow@russdarrow.com

January 27, 2025

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Employee Rating

Customer contact at the service counter was very good. My biggest complaint is that the oil change light wasn’t reset. It’s happened so often that I know how to reset it as good as the Toyota techs. It More

by wizjr1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Mcginnis

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Jan 27, 2025

Russ Darrow Toyota of West Bend responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

January 23, 2025

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Employee Rating

The staff were timely and efficient. The recall work was completed as informed. No issues with this dealership. More

by IRENESYMES
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Martin, Keith Mcginnis

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Jan 24, 2025

Russ Darrow Toyota of West Bend responded

Irene, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Toyota of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

January 21, 2025

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Employee Rating

Pleasant, expeditious, I'm happy with My purchase experience and I'm happy with my vehicle service experience. More

by BURNY_301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2025

Russ Darrow Toyota of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mitchell Darrow mitchell.darrow@russdarrow.com

January 18, 2025

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Very efficient and everyone was very friendly. Oil change and tire rotation was done quickly. More

by MRPLANK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abigail Lundberg

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Jan 19, 2025

Russ Darrow Toyota of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Toyota of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

January 17, 2025

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Employee Rating

They were very helpful in getting the car to the service area and then explaining each service and cost. The work was completed quickly and I was back on the road in no time. More

by jims7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abigail Lundberg

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Jan 18, 2025

Russ Darrow Toyota of West Bend responded

Thank you for your very kind review, Jim. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Toyota of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

January 17, 2025

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Employee Rating

Thank you for being a Toyota dealer in the area. I appreciate your services offered and have confidence you won’t be ripping us off More

by Cyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Martin

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Jan 18, 2025

Russ Darrow Toyota of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Toyota of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

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