Ryan Hinkle
Ryan Hinkle at Wilde East Towne Honda
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Ryan Hinkle

Service Manager

Wilde East Towne Honda

5555 High Crossing Blvd
Madison, WI 53718

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3.8
5 Reviews
3.8

5 Reviews

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5 Reviews of Ryan Hinkle

January 21, 2024

Dealership Rating
Employee Rating

Sold me a car with multiple issues and failed to fix it completely the most recent time I took it in. They had my car for over a week and did nothing. Communication is terrible. The assistant service manag More

by Theresa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Valerie Rich, Darius Golden , Leticia Acosta

Jan 22, 2024

Wilde East Towne Honda responded

Theresa, I'm really sorry to read about your experience. It's important that our customers feel heard and valued, so it's disappointing to know we fell short in this instance. We'd like the opportunity to make things right for you - please reach out when you have a moment so we can discuss further. Thank you, Ryan Hinkle - Service Manager - 608-402-8271

January 05, 2024

Dealership Rating
Employee Rating

Great experience. .. thanks for everything ..was completely transparent from working the deal, to finance, to showing me the service e department More

by SCUBAWILDEHONDA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 05, 2024

Wilde East Towne Honda responded

We're glad to know you had a great experience at Wilde East Towne Honda! Transparency is key for us, and we appreciate your recognition. Until next time, safe travels!

January 01, 2024

Dealership Rating
Employee Rating

Purchasing a car was straightforward. Some expected back and forth to reach a deal but otherwise everyone was helpful and respectful. More

by bsphillips35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Velislav Deshev, Phil Hogans, Erik Lipp , Sebastian Klarer

Jan 02, 2024

Wilde East Towne Honda responded

We're glad to know you found our team at Wilde East Towne Honda helpful and respectful during your car purchase. We appreciate the feedback, thank you!

October 02, 2023

Dealership Rating
Employee Rating

Arrived at the dealership for service, the service area was packed with vehicles. All the advisors were helping other customers while 5 of us waited by our cars for 10 plus minutes. As I was in the middle More

by UWBadger Alum
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Darius Golden, Austin Rankin , Troy Ahrens

Oct 03, 2023

Wilde East Towne Honda responded

Hello, We apologize for any inconvenience you encountered while waiting for service at our dealership. Your feedback is important to us, and we appreciate your patience. We will review this matter with our team to ensure that we provide the best possible customer service experience. Thank you for acknowledging the hard work of our service advisors. If you have any further concerns or need assistance, please feel free to reach out. Your satisfaction is a top priority for us, and we will continue to work on improving our service based on your feedback. Thank you for sharing your experience. At your availability, please reach out to me through the email below to further discuss your concerns. Best, Peter Bothe General Manager peterbothe@lithia.com

July 28, 2023

Dealership Rating
Employee Rating

I’m loving the new CRV! Prompt reply’s and no hassle. Syed went above and beyond to be sure we were comfortable. Will be back for maintenance. More

by H Merr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Syed Zaidi

Jul 31, 2023

Wilde East Towne Honda responded

Hello, Congrats on your new Honda CR-V! We're thrilled to hear you are loving your new suv. Thank you for the kudos to Syed for the above and beyond sales experience at Wilde East Towne Honda!

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