Ryan Goulette

Joe has served me well. In this environment of instant gratification, I feel people have unrealistic expectations. Many things, like shipping of parts are out of a service In this environment of instant gratification, I feel people have unrealistic expectations. Many things, like shipping of parts are out of a service providers control. He has always informed me when there are updates to my vehicles repair status and took the time to answer all my questions. More

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Ryan helped remedy my issue quickly, understand the department way better than his counterparts. He understood my dissatisfaction with a mistake made by Joe Craddock and took care of it immediately. department way better than his counterparts. He understood my dissatisfaction with a mistake made by Joe Craddock and took care of it immediately. More

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They get you into the car of your dreams . Very considerate and passionate about what your needs are . Very considerate and passionate about what your needs are . More

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I bought a used truck from Suburban. The buying process went okay. The Salesman Josh was great. The problem arose when the trans lines blew on the truck after I had it only a month a The buying process went okay. The Salesman Josh was great. The problem arose when the trans lines blew on the truck after I had it only a month and put only 1000 miles on the vehicle. I bought from a dealership because I was hoping I could trust them over a personal sale or a smaller lot. I called them not expecting them to pay for everything out right. But management there completely blew me off and wouldn't even talk to me. The message relayed to me was that it's yours now and not their problem. Talking to me and maybe hearing me out would have went a long way. I won't be purchasing another car from them. And I'll drive to the next closest chrysler dealership when I need stuff for our wrangler. More

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Ryan was awesome. Everything was handled seamlessly and he always kept me abreast of everything! Everything was handled seamlessly and he always kept me abreast of everything! More

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