128 Reviews of Ryan Giles
November 30, 2023
Ryan Giles is a great sales rep! He made our buying process so easy and stress-free. He made us feel so comfortable. He could easily answer all of our questions. The paperwork and e He made our buying process so easy and stress-free. He made us feel so comfortable. He could easily answer all of our questions. The paperwork and everything about the car was explained well. He allowed us the time we needed to be certain of our decisions. He spent considerable time getting the car set up for each of our preferences. He was very thorough in explaining all of the features our new car has. I would highly recommend Ryan for your next car purchase. We also had very positive experience with Quoc in the Finance Office. We felt very comfortable as he explained the financial documents and he was thorough in his explanations of all details. These two men made our buying experience a joyful one! We can definitely recommend Luther Brookdale Honda to friends and others! More
Other Employees Tagged: Nhatquoc Tran Vo
November 14, 2023
I feel abused. When I asked about rust, I was sent 3 pictures of small rust spots on the drivers doorframe and the rear wheel wells. When I got home (California), I When I asked about rust, I was sent 3 pictures of small rust spots on the drivers doorframe and the rear wheel wells. When I got home (California), I took it to my body shop to get them fixed, and learned there was MUCH greater rust damage than I'd been led to believe. The undercarriage paint was thoroughly compromised, and the nuts and bolts securing the suspension were completely fused. Estimate to fix: $7k-10k! More
September 01, 2023
Ryan Giles was fabulous to work with. He wasn’t pushy and maybe the buying experience very smoothe He wasn’t pushy and maybe the buying experience very smoothe More
Other Employees Tagged: Chris Anderson
June 29, 2023
Ryan was knowledgeable and pleasant to work with. Smooth transaction, and good experience at Brookdale Honda Smooth transaction, and good experience at Brookdale Honda More
Other Employees Tagged: Kevin Wolf
May 12, 2023
Ryan was great to work with. He asked a lot of good questions about what I was interested in a vehicle. He made the paperwork as easy as possible. And the whole experience was po He asked a lot of good questions about what I was interested in a vehicle. He made the paperwork as easy as possible. And the whole experience was positive with the conversation that we are able to carry back-and-forth. More
Other Employees Tagged: Ryan Giles
May 02, 2023
When purchasing a used Accord Touring Hybrid and trading in our 2013 van which had only 72000 miles in excellent condition. We were told you didn’t like buying vehicles 10 years old and said the transmissi in our 2013 van which had only 72000 miles in excellent condition. We were told you didn’t like buying vehicles 10 years old and said the transmission was bad. I took it to two other dealerships and they found nothing was wrong. Lots of extra work on my part and nearly $600 more in taxes I had to pay. While I like the car, I’d have a hard time recommending you because if that. More
April 04, 2023
Very helpful, very responsive to questions and inquiries. No pressure, buying a vehicle there is a very easy and pleasant experience. No pressure, buying a vehicle there is a very easy and pleasant experience. More
Other Employees Tagged: Chad Rawson
February 11, 2023
Ryan was very professional, courteous and communicated with me exceptionally well! I will refer him to others and your dealership as well! with me exceptionally well! I will refer him to others and your dealership as well! More
Other Employees Tagged: Chris Anderson