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Ryan Ford
25 Reviews
Hello my name is Ryan Ford, I have had a passion in cars since a young kid going back to my 2k Matchbox and Hot Wheels cars to now. My goal is to put you into the right vehicle that you love and desire in a friendly fashion. If you are in the market and looking for a vehicle please contact me today for a comfortable no pressure experience !
Read moreDealership Experience
11 yrs, 2 mos
Industry Experience
20 yrs, 2 mos
Languages Spoken
English
25 Reviews of Ryan Ford
October 26, 2024
Ryan Ford went over everything about the vehicle. He was very polite and very easy to work with. He made the entire process a breeze. Thank-you so much ! Love the car I got and it was so very clean i He was very polite and very easy to work with. He made the entire process a breeze. Thank-you so much ! Love the car I got and it was so very clean inside and out. More
by jlpaxle
October 02, 2024
We had a horrible experience with Suburban Cadillac of Troy recently when purchasing two used vehicles for our children. After 2 weeks of driving, one of the vehicles died and had to go in to get fixed. T Troy recently when purchasing two used vehicles for our children. After 2 weeks of driving, one of the vehicles died and had to go in to get fixed. The amount of parts that needed replacement was shocking and we had to pay almost $4,000 to get the car in working order. The worst part was that the shop showed us photos and the parts they removed from the car and told us whoever sold us the car deceived us and did not disclose the extensive work that needed to be done on the vehicle. They showed us proof Suburban Cadillac of Troy knew about the problems (for example, dye indicated that they had run tests and knew of leaks). This is both unprofessional and intentionally deceiving. Even further, when I contacted the manager, John Hackett, he dismissed me and his email response looked as though a child composed it (extensive spelling and grammar errors that were so numerous it was laughable). Needless to say, it did not make me feel Suburban Cadillac of Troy cared about our issues (the sale was done so buzz off) nor did it leave the impression that they were a reliable or honest business. I would suggest that everyone avoid working with Suburban Cadillac of Troy and find a more professional and honest business to work with because Suburban Cadillac of Troy is neither. More
by BMarvin
Other Employees Tagged: Maria McLennan , John Hackett
June 30, 2024
Enjoyed the pleasure of the sales person we were paired with. Not too aggressive but seems genuinely true and honest about the business. Mainly appreciated the customer service she gave to my wife and I. with. Not too aggressive but seems genuinely true and honest about the business. Mainly appreciated the customer service she gave to my wife and I. ( very comfortable) More
by Ronharris559
Other Employees Tagged: Receptionist
April 12, 2024
Our experience at Suburban Cadillac couldn’t have gone better. Thanks to Ryan Ford, and the rest of the team, we were able to purchase the Cadillac we wanted at a great price. It took five days. Wow! Terr better. Thanks to Ryan Ford, and the rest of the team, we were able to purchase the Cadillac we wanted at a great price. It took five days. Wow! Terrific 🎉 More
by brochujr
November 06, 2022
Ryan our sales person was very knowledgeable nice patient and professional thru out our 5 months experience ..till we got our vehicle Ryan is the best sales person for the best brand / dealership Suburban and professional thru out our 5 months experience ..till we got our vehicle Ryan is the best sales person for the best brand / dealership Suburban Cadillac of Troy Thank you for a great experience More
by Chris G
September 05, 2021
Very organized, well run dealership. Everyone I dealt with was very courteous, and I never had to wait for any service or appointment during the buying process. Ryan Ford was easy to work with and v with was very courteous, and I never had to wait for any service or appointment during the buying process. Ryan Ford was easy to work with and very knowledgeable. More
by Ron
August 03, 2021
First, I would like to say Thank you Ryan for being so professional, kind, understanding and an overall awesome sales consultant. I am very happy with my purchase (minus CD player) You were very thor professional, kind, understanding and an overall awesome sales consultant. I am very happy with my purchase (minus CD player) You were very thorough and knowledgeable of the product. Second, You were extremely awesome when I called and needed you ASAP. You took care of my needs with a smile always. Finally, Thank you for making this a seemless transaction and I will definitely be referring you. Sincerely Ann Peterson More
by annpeterson.realtor
October 30, 2020
Ryan was very informative with no pressure to hurry up and sell us a car. I would definitely recommend this dealer. Everyone was very helpful and the dealership was very clean. and sell us a car. I would definitely recommend this dealer. Everyone was very helpful and the dealership was very clean. More
by lisajuracek
April 14, 2020
I have already recommended others to Suburban Cadillac. Excellent service. From sales to maintenance. Very pleased with the personal attention given to me. I will definitely be back. Excellent service. From sales to maintenance. Very pleased with the personal attention given to me. I will definitely be back. More
by miww70
March 07, 2020
I am extremely please and overly satisfied with my purchase. I got the car of my dreams. The team was awesome I'm elated. Thanks purchase. I got the car of my dreams. The team was awesome I'm elated. Thanks More
by Barringercornell
Other Employees Tagged: Mustafa Al-Omari, Krystal Williams
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