Ryan Entwistle | Page 14

Completely happy with our experience at Prestige Volvo. Our sales rep Ryan Entwistle was awesome. He was very friendly and knowledgeable, answered all our questions. Would definitely recommend Ryan and the Our sales rep Ryan Entwistle was awesome. He was very friendly and knowledgeable, answered all our questions. Would definitely recommend Ryan and the entire Prestige Volvo staff. More

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ryan made lease buyout easy, bought my car for the second time! only had 11,000 miles time! only had 11,000 miles More

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Great service. Vehicle delivered to my home. Explained features. Paperwork done in a breeze. Thank you Vehicle delivered to my home. Explained features. Paperwork done in a breeze. Thank you More

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Our sales consultant Ryan Entwistle was really great at finding the exact Volvo we wanted. finding the exact Volvo we wanted. More

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My 2021 XC60 was in a horrendous accident. Tractor trail hit me sent me into a guard rail. Volvos are amazing, I walked away totally not injured. The car had $25,000 in damages. The servic Tractor trail hit me sent me into a guard rail. Volvos are amazing, I walked away totally not injured. The car had $25,000 in damages. The service teams leader Jay Rosen lead me thru the process like a pro and Saint. The car is like new now. In the past, I would dread working with an Auto Dealer Sales and Service department. Prestige with people like Ryan in Sales and Jay in service make it an entirely new experience. More

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Ryan was great to work with! Made the experience so easy!love my new car Made the experience so easy!love my new car More

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The service from Ryan Entwistle at Presrige Volvo was excellent. Ryan was polite, helpful and knowledgeable. excellent. Ryan was polite, helpful and knowledgeable. More

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Worked with Ryan Entwistle. He was a pleasure to deal with. Would definitely recommend him. He was a pleasure to deal with. Would definitely recommend him. More

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Unfortunately it is very difficult to find true customer service these days. You can rest assured that you will not have a problem finding great customer service at Prestige Volvo. Shortly before 10pm, I service these days. You can rest assured that you will not have a problem finding great customer service at Prestige Volvo. Shortly before 10pm, I inquired via text thru the Prestige Volvo website the possibility of getting a new plastic license plate frame with Prestige Volvo on it. Thinking to myself that this was a frivolous request and would most likely be discarded, but much to my surprise in only a few minutes I received a reply back from Ryan treating my request as if I were on the lot giving him a huge sale. Ryan quickly sent me a photo of the frame that he had on hand and told me to stop on by and he would give it to me free of charge. I replied back to him letting him know that although I appreciated his offer, I live in Charleston South Carolina and would not be able to just stop in. I asked if I could order it from their website so that I could pay for the cost of the part itself and the shipping, he told me he would get the part ready and that he would call me the following day for a credit card number to cover the shipping. He called me the following evening and apologized for not calling me earlier and let me know that he went ahead and mailed out the part and would not require any payment from me. I was very surprised and couldn't thank him enough. My wife and I recently purchased a 2022 S60 from Rick Hendrick Volvo of Charleston, and I can assure you that Rick Hendrick Volvo of Charleston could definitely learn a lot from the folks at Prestige Volvo when it comes to knowing how to treat your customers. This level of customer service certainly proves to me that the folks at Prestige Volvo care more about how their customers are treated than they do about what they think they can get out of their costomers. Thank you Ryan More

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The team at Volvo Prestige value customer service and client experience. Kudos to Matt, Tina and Ryan. client experience. Kudos to Matt, Tina and Ryan. More

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