Ryan Entwistle | Page 14

The service from Ryan Entwistle at Presrige Volvo was excellent. Ryan was polite, helpful and knowledgeable. excellent. Ryan was polite, helpful and knowledgeable. More

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Worked with Ryan Entwistle. He was a pleasure to deal with. Would definitely recommend him. He was a pleasure to deal with. Would definitely recommend him. More

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Unfortunately it is very difficult to find true customer service these days. You can rest assured that you will not have a problem finding great customer service at Prestige Volvo. Shortly before 10pm, I service these days. You can rest assured that you will not have a problem finding great customer service at Prestige Volvo. Shortly before 10pm, I inquired via text thru the Prestige Volvo website the possibility of getting a new plastic license plate frame with Prestige Volvo on it. Thinking to myself that this was a frivolous request and would most likely be discarded, but much to my surprise in only a few minutes I received a reply back from Ryan treating my request as if I were on the lot giving him a huge sale. Ryan quickly sent me a photo of the frame that he had on hand and told me to stop on by and he would give it to me free of charge. I replied back to him letting him know that although I appreciated his offer, I live in Charleston South Carolina and would not be able to just stop in. I asked if I could order it from their website so that I could pay for the cost of the part itself and the shipping, he told me he would get the part ready and that he would call me the following day for a credit card number to cover the shipping. He called me the following evening and apologized for not calling me earlier and let me know that he went ahead and mailed out the part and would not require any payment from me. I was very surprised and couldn't thank him enough. My wife and I recently purchased a 2022 S60 from Rick Hendrick Volvo of Charleston, and I can assure you that Rick Hendrick Volvo of Charleston could definitely learn a lot from the folks at Prestige Volvo when it comes to knowing how to treat your customers. This level of customer service certainly proves to me that the folks at Prestige Volvo care more about how their customers are treated than they do about what they think they can get out of their costomers. Thank you Ryan More

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The team at Volvo Prestige value customer service and client experience. Kudos to Matt, Tina and Ryan. client experience. Kudos to Matt, Tina and Ryan. More

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I received excellent service from Prestige Volvo and especially from the salesman that assisted me (Ryan). I had a great and easy experience purchasing my new car. I would highly recommend Prestige Volv especially from the salesman that assisted me (Ryan). I had a great and easy experience purchasing my new car. I would highly recommend Prestige Volvo to family and friends looking for a car at a great price. I reached out to several dealerships over the past few months and was very impressed by Prestige Volvo compared to other dealerships I had spoken to. Ryan was fantastic, responsive to all my questions, and always replied back promptly. I purchased my vehicle from out of state so I didn't get to physically see the car in person but felt confident with making the purchase thanks to Ryan. He sent me pictures of the vehicle from every angle. I was even given free delivery of my car to CT which arrived exactly on time in my driveway looking flawless! Overall a wonderful experience. More

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We went in to check out a new family car and Ryan helped us take our new vehicle home that day! He was easy to talk to and helped make the process go smoothly. us take our new vehicle home that day! He was easy to talk to and helped make the process go smoothly. More

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Responded quickly and promptly. Was able to settle almost all items via phone before visiting the dealership. Was able to settle almost all items via phone before visiting the dealership. More

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When I went to Prestige Volvo I was actually on my way to buy a different car at another dealer. I figured I’d stop by and check w the dear at Volvo first. When I got there Ryan Entwislte helped me with what buy a different car at another dealer. I figured I’d stop by and check w the dear at Volvo first. When I got there Ryan Entwislte helped me with what I was looking for. He literally answered my questions before I asked them. He had several cars pulled with car fax as well as option comparison from the car I was on my way to pick up. He was extremely flexible on my schedule and fully transparent on what he could do for me. After all said and done he even thought of my family and what’s most important to me. I was able to get a car I love at the price I can afford AND got me additional safety features in a very fast process. I’ve never be so stress free while purchasing a car. I highly recommend him when shopping for a vehicle. More

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we had a wonderful experience with ryan. he was incredibly easy to work with, responsive, and thorough. he was incredibly easy to work with, responsive, and thorough. More

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Highly personalized service. I contacted Prestige Volvo about a vehicle I was interested in and was contacted by a salesperson shortly thereafter. Ryan went so far as to ensure t I contacted Prestige Volvo about a vehicle I was interested in and was contacted by a salesperson shortly thereafter. Ryan went so far as to ensure that he was personally available to facilitate my test drive later that day and went out of his way to answer any and all questions I hat about the vehicle I was interested. I would return to this dealership with my business based on my experience with him alone. More

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