I went to the dealership specifically because I know
they’re very user friendly and they go out of their way to make sure that your experience as well worth your visit
they’re very user friendly and they go out of their way to make sure that your experience as well worth your visit
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by pgrisolia
Verified Customer
Verified Customer
May 30, 2026 -
Napleton Buick GMC responded
Thank you for the five star rating and for choosing a used GMC Canyon. We are glad our team’s user friendly approach and extra efforts made your visit worthwhile. We look forward to welcoming you back for any future needs.
My husband and I bought a used vehicle here and had a
very good experIence with Ryan and the staff. They were patient, professional and very helpful.
very good experIence with Ryan and the staff. They were patient, professional and very helpful.
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by jamie.delacruz1
Feb 02, 2026 -
Napleton Buick GMC responded
Congratulations on your new vehicle, Jamie! We hope you and your husband will consider Napleton Buick GMC Crystal Lake for any future automotive needs. Thank you so much!
I had a great experience at this dealership!
The staff was friendly, professional, and very helpful throughout the whole process. They took the time to answer all my questions and made sure I fe
The staff was friendly, professional, and very helpful throughout the whole process. They took the time to answer all my questions and made sure I felt comfortable with my purchase. The vehicle was exactly as described—clean, reliable, and fairly priced. The buying process was smooth and quick. I highly recommend this dealership to anyone looking for an honest and stress-free car buying experience!
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by Mario carreno
Other Employees Tagged:
Michael Zelko
, Freddi Alvarado, Rodrigo Crespo, Nick Durband, Eric Irigoyen
Nov 17, 2025 -
Napleton Buick GMC responded
Mario, we're thrilled to hear you had such a positive experience at Napleton Buick GMC Crystal Lake! Thank you for your recommendation and for trusting us with your purchase.
The Napleton family was extremely friendly and actually
cared! Help put my son in his first car ever and at a reasonable price! Thank you Ryan and the rest of the family! I'll be back!
cared! Help put my son in his first car ever and at a reasonable price! Thank you Ryan and the rest of the family! I'll be back!
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by Henrietta
Other Employees Tagged:
Erick Orellana
Sep 29, 2025 -
Napleton Buick GMC responded
Hi Henrietta, thank you for sharing your experience with the Napleton Buick GMC Crystal Lake team! We're so glad Ryan and the team made your son's first car-buying experience a positive one. We look forward to seeing you again in the future!
The experience was perfect ryan respected my comment no
games give us a price and it went smooth love the car
games give us a price and it went smooth love the car
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by Snow.birds
Sep 24, 2025 -
Napleton Buick GMC responded
Thank you for choosing Napleton Buick GMC Crystal Lake and for sharing your experience working with Ryan. Enjoy the ride!
These guys were great!
They took care of me all around from the sale of vehicle to servicing it as well! Thanks
They took care of me all around from the sale of vehicle to servicing it as well! Thanks
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by Chris
Service Price Transparency
Aug 01, 2025 -
Napleton Buick GMC responded
Chris, thank you for sharing this thoughtful review! It means a lot to hear you had a seamless sales and service experience at Napleton Buick GMC Crystal Lake. Safe travels on behalf of all of us!
Ryan was great he had great knowlege of the car.
He was great and kind.
He was great and kind.
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by tshoven71
Other Employees Tagged:
Erick Orellana
Jul 10, 2025 -
Napleton Buick GMC responded
Thank you for choosing Napleton Buick GMC Crystal Lake and sharing your praise for Ryan! We're glad you can count on us to deliver a 5-star experience.
I had an appointment with Ryan and it was a great buying
experience! He was very prompt and professional and helped me with my trade-in and purchase of a new vehicle.
experience! He was very prompt and professional and helped me with my trade-in and purchase of a new vehicle.
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by MD Gallagher
Jul 10, 2025 -
Napleton Buick GMC responded
Congratulations on your new vehicle! Thank you for choosing Napleton Buick GMC Crystal Lake and for highlighting Ryan's great work.
Ryan and team were great!
I just hope the service department will be as good!
I just hope the service department will be as good!
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by Dboisenberry
Other Employees Tagged:
Erick Orellana
Apr 25, 2025 -
Napleton Buick GMC responded
Thank you for sharing your kind words with Ryan and the Napleton Buick GMC Crystal Lake team! We appreciate the five stars.
Ryan was a pleasure to work with.
The dealership gave me a great price on the vehicle and I would highly recommend them.
The dealership gave me a great price on the vehicle and I would highly recommend them.
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by bob9111
Apr 14, 2025 -
Napleton Buick GMC responded
We're delighted to hear that Ryan and the team at Napleton Buick GMC Crystal Lake provided you with a great experience and an excellent deal. Thank you for recommending us!