Ryan Butler

I returned to Clay Cooley Ford for the same issue that was supposedly addressed in my previous service visit. Once again, the experience has been extremely frustrating and disappointing. After paying a co was supposedly addressed in my previous service visit. Once again, the experience has been extremely frustrating and disappointing. After paying a considerable amount for repairs during my initial visit, I was forced to bring my truck back when the issue wasn’t resolved. Despite leaving numerous calls and messages, it still took over a week before I received any feedback on my truck’s status. This repeated lack of communication is unacceptable, and the fact that I had to pay more to address an unresolved issue only adds to my frustration. I hope that after this second round of repairs, the problem is finally fixed. However, my confidence in this dealership has been significantly diminished. Improvements in customer service and accountability are greatly needed here. More

by Nathan Verified Customer Verified Customer

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Service department was very unorganized and the associates (cashiers) were very rude when returning my vehicle. The entire service department needs an overhaul and restructuring. The cashiers' name associates (cashiers) were very rude when returning my vehicle. The entire service department needs an overhaul and restructuring. The cashiers' names are not on the bottom so I could not give them a rating but they were the worst. The sales team and general manager prior to Clay Cooley were great!! Thanks, Monica Fox More

by monifox2012 Verified Customer Verified Customer

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The communication with the entire staff was amazing, always on target always on point. It was no hassle. Probably one of the easiest transactions I have ever made in a process of a vehicle. I highly rec always on target always on point. It was no hassle. Probably one of the easiest transactions I have ever made in a process of a vehicle. I highly recommend for any service or new car purchase you buy from here. The general manager was very communicative, the finance team was nothing short then amazing they also took a time to introduced me to their service directors and tax. Should I have any issues in the future and they were eager to help and any kind of way possible. just amazing group of people ! More

by MFSINC Verified Customer Verified Customer

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The entire process was quick and easy. Everyone involved was professional and helpful in getting me on the road in my new truck. Highly recommend them, Everyone involved was professional and helpful in getting me on the road in my new truck. Highly recommend them, More

by jbrown@ddag.com Verified Customer Verified Customer

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Nice experience, always looking how they can help me in the process. Solving all my questions and doubts. the process. Solving all my questions and doubts. More

by roca2711 Verified Customer Verified Customer

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Great experience. As always. I have bought several vehicles from don davis and one main reason is the level of professionalism from the staff. You don’t feel you’re be As always. I have bought several vehicles from don davis and one main reason is the level of professionalism from the staff. You don’t feel you’re being hustled from salesman More

by mcneffp Verified Customer Verified Customer

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The team stayed late and haggled with me on a holiday. very grateful for their time and service. very grateful for their time and service. More

by Sierra-noble Verified Customer Verified Customer

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Some satisfying with the deal. I just wish I have more time checking the car first before purchasing. I just wish I have more time checking the car first before purchasing. More

by kinolee15 Verified Customer Verified Customer

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Great new truck buying experience! Kevin Pryor salesman and Ryan Butler in finance made new truck buying easy! Kevin Pryor salesman and Ryan Butler in finance made new truck buying easy! More

by FRYTZR Verified Customer Verified Customer

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Jake was awesome. Dealership was great. For sure will be a repeat customer in the future Dealership was great. For sure will be a repeat customer in the future More

by tshafer_99 Verified Customer Verified Customer

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