Ryan Bonino

Incompetence Reigns Supreme at this dealer! Called at 9:30 am this morning and told receptionist I wanted to talk with a salesman concerning the new Q6. She switched me to a female sales person Called at 9:30 am this morning and told receptionist I wanted to talk with a salesman concerning the new Q6. She switched me to a female sales person that told me they just got a white one in that was not on the floor yet. I told her I was interested in seeing the blue one to check out the color. She told me that they had a Q8 in stock that had that plasma Blue color that I could check out. I drove 30 miles to the dealer just 4 hours later and was assigned to a salesman named Deion (who frankly doesn't know his head from his xxx) who wasted 20 minutes of my time before I asked to be transferred to someone else. The next guy told me they had no Plasma Blue cars at the dealer and who could not figure out to which salesperson I talked to just 4 hours prior. How many female car salesman are on duty at the dealer just 4 hr prior? Come on! You lost me as any potential customer for an Audi. Good Reason to just use a broker! More

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Blayne's and the service tech's work on my Audi All Road were absolutely outstanding. Thank you. Road were absolutely outstanding. Thank you. More

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Everyone at Audi Flatirons has been exceptional to work with. From the moment I purchased two vehicles, to the subsequent service appointments and specialty questions I’ve had to submit on supplemental cov with. From the moment I purchased two vehicles, to the subsequent service appointments and specialty questions I’ve had to submit on supplemental coverage policies purchased, I’ve been treated with the utmost care. The personnel at Audi Flatirons are reachable, knowledgeable, personable, and accountable. Thank you for a holistically exceptional experience. More

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Super personal nice guys that aim to please. For the most part the sale went off without a hitch. I love my car! For the most part the sale went off without a hitch. I love my car! More

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Great experience, these people are true professionals that know how to do it right. Thank you! that know how to do it right. Thank you! More

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Ryan B. and Craig made us feel very comfortable throughout the whole process. They took the time to answer all our questions and made the whole buying proces and Craig made us feel very comfortable throughout the whole process. They took the time to answer all our questions and made the whole buying process seamless. More

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Communication between the sales team and myself before I even arrived was done very well. Expectations were set before I arrived, therefore it was a relatively straight forward process. Even with another bu even arrived was done very well. Expectations were set before I arrived, therefore it was a relatively straight forward process. Even with another buyer potentially purchasing my car, Ryan Bonino did a great job keeping me in the loop on what was going on and keeping me, my wife, and my daughter comfortable while we waited. Ryan is a real pro at this and was a stark contrast to previous dealers I've worked with in the past. Truly exemplary. Michelle in finance took very good care of us as well and didn't oversell items through our chat. Not sure if it was the deal or our 8month old daughter, whom she dubbed the sunflower, that made the deal go so well and quickly. Finally...the cookies were amazing and I wish we had the recipe! More

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I worked with Ryan Bonino - all the way from a phone call on Saturday to purchase on Tuesday. He was super helpful and very responsive, and worked to fins something within my price range. I thought I was goi on Saturday to purchase on Tuesday. He was super helpful and very responsive, and worked to fins something within my price range. I thought I was going to go with a certified pre-owned, but he was able to find me a brand new, just arrived on the lot 2023. He held it for me until he got back in on Tuesday and made the process very seamless and enjoyable. I have been a MINI loyalist my entire adult life and had gotten used to their level of service, and it was important to find something in the same class. Audi met and even exceeded my expectations in that way, and in addition to loving my new car, I feel really great about my brand switch and decision! Will definitely refer friends and family and can see myself going back anytime I need anything car-wise. THANK YOU! More

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Ryan Bonino was a great sales person. Very knowledgeable and made the transaction very easy, especially for my unique circumstances. The finance department was slow, did not follow up Very knowledgeable and made the transaction very easy, especially for my unique circumstances. The finance department was slow, did not follow up on emails and were slow to return calls, and did not do everything they said they would. They were also weeks late submitting title docs causing me extra work with the bank. Disappointing experience there. More

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Deal was fair and friendly. I loved the no-haggle KBB average trade-in policy and I appreciate not having to contend with a $3,000 premium over MSRP that some other dealers try to impose in this reduced average trade-in policy and I appreciate not having to contend with a $3,000 premium over MSRP that some other dealers try to impose in this reduced supply market. Paul was friendly and efficient. Ryan was really on top of his game. We set up "MyAudi" account, financing, mutually agreeable delivery, all remotely. The car was ready to go. Ryan spent unlimited time explaining the features. The sales manager, Michelle, was very courteous and gracious and the gifted perks were a nice touch too. More

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