Rusty Wallace

Ronnie in sales & Nina in finance were absolutely amazing! It was a great experience & I would go back again! amazing! It was a great experience & I would go back again! More

by MICHAELIAMURPHY10 Verified Customer Verified Customer

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I had been working with Jay over the phone and nothing was able to get done. Nothing was able to get it approved which is fine. A week later Dan (Sales Manager) called me and asked me to come on in. I had was able to get done. Nothing was able to get it approved which is fine. A week later Dan (Sales Manager) called me and asked me to come on in. I had an appointment at another dealer but I decided to go and let them work on it again. And again, a deal couldn’t get done. All that is fine, because my situation was pretty tough, I get it, but when I started to get the denial letters I noticed that after my negative equity they where trying to get 70k for a Ram Bighorn with my issue. Online they had the truck listed with all the insensitive’s at 35k. I understand that not everyone qualifies for all insensitive’s but 70k, wow! No wonder why it didn’t get approved. A couple things here after thinking about it. I never saw anything in front of me. I asked multiple times but they literally said “Trust Me”. I know I should have pushed more, but I was exhausted from work and what not. 2, this dealer has so many sales people walking around it was uncomfortable. “Sharks” I’m sure a lot of people have had a great experience and I’m sure if my situation was different I would’ve as well. But, they felt the need to take advantage of me. Good Luck!! Update!! You guys responded to the message but have not reached out. The letters are rolling in and I now see what you guys were trying to pool. 20k over value for a Base Ram!! Yes our negative equity is terrible, but all the “Rebates” should have helped to offset. Make sure you tell them you want to see the numbers,I asked multiple times and no one there ever produced them. More

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Very good service friendly excellent and helpful in helping us find something that we could fit into our budget helping us find something that we could fit into our budget More

by RICHARDMARTINEZ913 Verified Customer Verified Customer

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Just finished taking delivery of my 4th Ram Truck from Wallace Ram Jeff and Frank made the process smooth and easy Go see them for a great deal Wallace Ram Jeff and Frank made the process smooth and easy Go see them for a great deal More

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Ethan was great to deal with . No pressure and upfront about pricing . Highly recommend Wallace. No pressure and upfront about pricing . Highly recommend Wallace. More

by ARUCKS Verified Customer Verified Customer

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I leased a car over a month ago and the deal was that they still owed me $3000 and they still haven’t given it back to me after four visits to the dealership. they still owed me $3000 and they still haven’t given it back to me after four visits to the dealership. More

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Sharon was awesome. The jeep I got is amazing. I love it!! Defiantly gonna be telling my friends to come here if they need a new vehicle. They got my prices low and that The jeep I got is amazing. I love it!! Defiantly gonna be telling my friends to come here if they need a new vehicle. They got my prices low and that’s what I needed. Super friendly and bubbly over all. The sales manger is awesome as well. He’s replacing the fender for me. It went pretty quick for being a dealership. Faster than previous ones I have been to. More

by SADIELADY13 Verified Customer Verified Customer

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Great service! Thanks Wallace and team for making my new Jeep purchase smooth and transparent! Thanks Wallace and team for making my new Jeep purchase smooth and transparent! More

by CJBUFANO Verified Customer Verified Customer

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Great time at Wallace Jeep My 4th vehicle purchased from Jeff and could not be happier always the best deal around from Jeff and could not be happier always the best deal around More

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Top-notch service from beginning to end. They understand what customer retention means. Go out of their way. They understand what customer retention means. Go out of their way. More

by JOEGI1164 Verified Customer Verified Customer

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