Rusty Lasley

Very helpfilul and patient with me. Not pushy understanding my needs, and a very pleasant atmosphere. Not pushy understanding my needs, and a very pleasant atmosphere. More

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Very Disrespectful. .... I bought a new Chevrolet Silverado in 2020 and I was sold on the idea of their "Lifetime Warranty", Likewise I bought a 2018 Chevrolet shortly af .... I bought a new Chevrolet Silverado in 2020 and I was sold on the idea of their "Lifetime Warranty", Likewise I bought a 2018 Chevrolet shortly after. I have brought my vehicles to the dealership to have them serviced and I had a problem about a year ago when they had service technicians so inexperienced they wouldn't allow them enough air pressure to rotate my tires so my vehicle didn't receive the rotation. I complained and the manager gave me a oil change and tire rotation. Along with the "Lifetime Warranty" we have on both vehicles, I purchased a bumper to bumper extended warranty through route 66 and about a year ago I had the radio screen replaced in the 2018 Malibu with a New One from the dealership. I called the dealership about 2 weeks ago now and spoke with a man in service and I asked him to check with my extended warranty about my tire monitoring system on my 2020 Silverado and I have a message on my dash that it needs serviced and I also told him the New Screen they put in the 2018 Malibu is malfunctioning and it the screen only displays half. The Service Employee told me he would make the calls about the extended warranty (Route 66) for my tire monitoring coverage and he would look into the New Screen for the 2018 Malibu and he would call me back by the end of day. So I was not called back so I waited another day and called him back.. Oh he explained "we got really busy, I will do it and get back to you today" well over two weeks have gone by and I drive my vehicle with warnings on the tire monitoring system and my wife drives with half of a screen display for the radio that should at least be warrantied through GM.. I even left voice messages 3 or 4 times stating I need assistance.. But I guess since I spent nearly 80K in 2020.. We are just old news and deserve to be ignored. I was seriously considering upgrading to a Chevrolet Silverado 2500 and maybe a Camero for my wide in the spring of 2025.. But It wont be with Champion Chevrolet of Avon... I cannot believe they treat their loyal customers like we have been treated... Buyer Beware... More

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Eric was great i love my new car he helped me get a great deal and ricky was great also. deal and ricky was great also. More

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Kayden and the entire sales staff were fantastic to work with. No nonsense approach and efficient at quickly processing the sale. with. No nonsense approach and efficient at quickly processing the sale. More

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Pleasant to deal with everyone we came in contact with. From Rusty to Mason Doyle, the finance guy ang the car detail guy. Everyone pulled together to get the Suburban prepped and delivered to us on Satu From Rusty to Mason Doyle, the finance guy ang the car detail guy. Everyone pulled together to get the Suburban prepped and delivered to us on Saturday. Great work More

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2nd vehicle in 6 months from David Snoddy. David is very thorough in his knowledge and has always respectful and helpful during the sales process and after. Highly recommend both sales and se David is very thorough in his knowledge and has always respectful and helpful during the sales process and after. Highly recommend both sales and service. Jim Schrage has always taken care of us in Service and that is a huge reason for coming back! More

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David white helped me get into exactly what I was looking for, Justin York pushed the buttons and got me into my Silverado. Absolutely perfect experience! for, Justin York pushed the buttons and got me into my Silverado. Absolutely perfect experience! More

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Thank you all for accommodating us all on Labor Day! Very busy, very nice staff. Very busy, very nice staff. More

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I was very happy with how I was treated. More than just another customer, like with other dealerships. I was treated like someone that mattered to the business. More than just another customer, like with other dealerships. I was treated like someone that mattered to the business. More

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There was a lot of my wife having to make calls and texting just to find out any status updates. My wife had to reach out the manager today just to find out if and when my vehicle will be shipped and texting just to find out any status updates. My wife had to reach out the manager today just to find out if and when my vehicle will be shipped and it seems like. It’s one thing to be busy it’s another to have xxxx poor communication. If I could give negative stars I would. The car better be in good condition or it’s going back. Worse process ever. More

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