Rusty Hill
New Car Manager
Hill-Kelly Dodge Chrysler Jeep Ram
6171 Pensacola Boulevard
Pensacola, FL 32505
Dealership Experience
12 yrs, 11 mos
38 Reviews
Write a Review38 Reviews of Rusty Hill
February 08, 2024
This was my fourth Wrangler and my 3rd purchased from Hill-Kelly. I was finally able to special order my dream Jeep; a Rubicon with every single option available. It is a strikingly beautiful vehicle! On Hill-Kelly. I was finally able to special order my dream Jeep; a Rubicon with every single option available. It is a strikingly beautiful vehicle! Only a Wrangler owner truly understands that comment! Every day it sat on the lot, potential buyers would ask if it was for sale. Rusty and Will helped me place the order, and they understood my vision and saw to it that it happened! It did take 6 months to get to the dealership but I was made aware by Rusty back in August that there was an impending UAW strike and it would slow down delivery. It was worth the wait! I have no regrets and loved every step of the process. More
Other Employees Tagged: William Morin
February 25, 2023
Prince and the team at Hill Kelly Ram are the pinnacle of good business. Throughout the whole process the staff was very friendly and helpful. Prince kept me updated almost daily with what was going on with good business. Throughout the whole process the staff was very friendly and helpful. Prince kept me updated almost daily with what was going on with the truck I had recently purchased. The sale was exceptional with price point and trade in value for my vehicle. An unfortunate event happened a few days after the purchase that their team could not have predicted, and the check engine light came on. Without hesitation Prince, the Used Car manager and service team took the truck back in for service and made all repairs necessary for me to have a reliable truck once again, because they knew that was the proper thing to do. They made it right. They truly care about their customers and will stand behind the vehicles they sell to ensure you’re walking away feeling valued and that your money is being put in the right place. HANDS DOWN, the best dealership I’ve ever done business with. More
Other Employees Tagged: Greg King, Adam Ramer , Prince Ash
December 16, 2022
The worst. Sleazy unprofessional. Used predatory scare tactics about a recall that was very minor to scare my wife and young children into closing a deal. Bo th Sleazy unprofessional. Used predatory scare tactics about a recall that was very minor to scare my wife and young children into closing a deal. Bo the salesman harassed her for two weeks about completing a 5 star survey. The car sold was an absolute xxx. Tons of electrical issues. Jeep has been horrible to deal with over warranty issues. Went to trade for our car back, agree to everything and said they would deliver since we are out of state. Well morning of I get a call saying I they didn’t send the car like they were supposed to. Overall an exhausting and terrible experience. Car people get a reputation of being sleazy, lying, unprofessional people. The employees of this dealership fit the stereotype perfectly. You are simply a dollar figure and not a customer. They do not care about your family or well being. They are predators and looking to take advantage of you More
Other Employees Tagged: Bo
December 02, 2022
It was an excellent buying experience on my new Ram Promaster City van from Hill-Kelly. My salesperson Greg King was easy going and made me feel at ease from start to finish. Thank you all ! Promaster City van from Hill-Kelly. My salesperson Greg King was easy going and made me feel at ease from start to finish. Thank you all ! More
Other Employees Tagged: Greg King, Adam Ramer, Kyndra Berger , Kevin Bragg, Matt Dorriety
January 19, 2022
Horrible Service I bought a 2021 Dodge Challenger and I’ve been having issues with it since I got it check engine light is on it’s making a clicking sound and they give me an appointment a month away and I’ve been having issues with it since I got it check engine light is on it’s making a clicking sound and they give me an appointment a month away and send me on my way I regret buying a car from Hill Kelly dodge horrible horrible service More
Other Employees Tagged: Michael Smoote, Thed Henderson, Mike Frazier , Tim Agan, Brian Chicco, Ralph Feltman, Nathan Haag , DJ Hutton , Aaron Tuberville
August 10, 2021
First off, my salesman Tim was extremely pleasant and helpful. His sales manager, however, not so much. I went into the dealership looking for a specific truck. They didn’t have it, but Tim showed me so helpful. His sales manager, however, not so much. I went into the dealership looking for a specific truck. They didn’t have it, but Tim showed me something close. After a test drive, although this wasn’t my perfect truck, if the price was right I’d gladly purchase it. Knowing this, we went through the numbers a few times and unfortunately they ended up just above my maximum willing payment. Again, I’d be more inclined to take this offer for the perfect truck, but this one was missing a few key items for me. After telling the sales manager that I’d have to decline, I’d need a lower price for me to justify taking the truck that they have in inventory over my ideal truck, he threw the most unprofessional temper tantrum I’ve ever seen from a grown man. This guy did everything short of cursing me out right there on the sales floor. Even my salesman apologized for him. Before this incident, I was certain that when I was ready, this would be my dealership to buy from, but after this sales manager’s tantrum, I’m extremely reluctant to ever give them mine or my families business. More
Other Employees Tagged: Greg King , Tim Agan, James Lawson
April 07, 2021
Oh man! Where do I start? All of the team members that facilitated my order, purchase, and delivery of my new 2021 Ram 2500 Power Wagon, were, and have been outstanding. Specifically, Buster, Jay, David, facilitated my order, purchase, and delivery of my new 2021 Ram 2500 Power Wagon, were, and have been outstanding. Specifically, Buster, Jay, David, Rusty, and Isaac are top-notch professionals. I have purchased a number of new cars/trucks from Hill Kelly, and because of the exceptional experience, I keep coming back... THANK YOU! More
Other Employees Tagged: David Milne, Shawna Heaton, Adam Ramer , Issac Fitzsimmons, DJ Hutton , Joe Marquez, Drew Serrano, Jay Webb
March 29, 2021
It was the best experience I ever had, and the sales and people did an excellent job of getting the right truck and finance percentage I wanted. My thanks to all. people did an excellent job of getting the right truck and finance percentage I wanted. My thanks to all. More
Other Employees Tagged: Kyndra Berger , Joe Marquez, Buster Hartford
March 18, 2021
Great customer service. Rust and Andy were a great team to make sure my buying experience was outstanding. Andy took time to go over all the features of my new truck to make sure my buying experience was outstanding. Andy took time to go over all the features of my new truck More
Other Employees Tagged: Andy Saffold
November 02, 2020
We really had the very best new car buying experience with Thed. Extremely helpful, going above and beyond. Great personality. Great guy! Made spending 45K alot less painful. I would refer anyone to Thed with Thed. Extremely helpful, going above and beyond. Great personality. Great guy! Made spending 45K alot less painful. I would refer anyone to Thed and Hill Kelly More
Other Employees Tagged: Thed Henderson