Rusty Clifford
Rusty Clifford at Herb Chambers Hyundai of Auburn

Rusty Clifford

General Manager

Herb Chambers Hyundai of Auburn

735 Southbridge St, Rte. 12 & 20
Auburn, MA 01501

4.6
66 Reviews
4.6

66 Reviews

Write a Review

Dealership Experience

21 yrs, 1 mo

66 Reviews of Rusty Clifford

June 17, 2024

Dealership Rating
Employee Rating

Worked with Najee Walker. Asked him if they could beat an offer I received and they did. Quick and to the point no xx I’d recommend Najee to anyone who looking for an honest d More

by Bnctboy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 17, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for the great feedback! We're glad Najee and our team at Herb Chambers Hyundai of Auburn could provide a pleasant and smooth experience. We appreciate your recommendation!

May 08, 2024

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The service department was wonderful. The car is repaired and I have no complaints. They even vacuumed my car.😀 Financial Dept not so much. More

by clmarine52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Herb Chambers Hyundai of Auburn responded

Thank you for the review. We strive for excellence in all areas of our business, so it's disappointing to hear that your experience with our finance team did not meet this expectation. If you're willing, I'd like the opportunity to get some additional details about your visit. Would you please contact me directly at your earliest convenience? Thanks again, Rusty Clifford - General Manager - rclifford@herbchambers.com

April 08, 2024

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very friendly and kind, and willing to give us good service... good employee and accommodatin More

by María
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 09, 2024

Herb Chambers Hyundai of Auburn responded

María, We love knowing that our team has earned your business and continues providing a level of excellence you can count on! Thank you! - Herb Chambers Hyundai of Auburn

November 30, 2023

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Excellent service thankyou for your personal attention to my vehicle. Josh is a very knowledgeable service advisor. More

by paf3702
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 30, 2023

Herb Chambers Hyundai of Auburn responded

We're glad to know you had an excellent service experience with us at Herb Chambers Hyundai of Auburn! Your kind words about Josh and our team are greatly appreciated. Safe travels in your serviced vehicle!

November 12, 2023

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Great service. Friendly staff…excellent sales team. My family continues to buy cars here. We also continue to have them Serviced here! More

by melissarichardson999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brendan Grier, Jesse Breton, Joshua Ouellette , Adam Mician

Nov 14, 2023

Herb Chambers Hyundai of Auburn responded

Hi Melissa! We're so glad to know you and your family have had great experiences with our team at Herb Chambers Hyundai of Auburn. We appreciate the continued support!

October 31, 2023

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They make it so easy to purchase a car! The staff is amazing! I love my new ride! More

by scott.dubofsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marty Reardon, Paul Webber

Nov 01, 2023

Herb Chambers Hyundai of Auburn responded

Hey Scott, thank you for the positive review! We're pleased that our team provided you with a great purchase during your visit. We'll see you next time at Herb Chambers Hyundai of Auburn! Enjoy your new ride!

August 23, 2023

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Employee Rating

Really went above and beyond. When the car we wanted wasn't immediately available they made a special effort to find it and make sure we were satisfied. No complaints at all, exce More

by ann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Najee Walker

Aug 24, 2023

Herb Chambers Hyundai of Auburn responded

Hey Ann, thank you for the positive review! We're delighted to hear that our team at Herb Chambers Hyundai of Auburn went the extra mile to ensure you got the car you wanted. We'll see you next time! Enjoy your new ride!

August 05, 2023

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Employee Rating

Best Herb Chambers dealership I’ve been too! I bought my suv from here, and the staff was amazing! The General Manager was very helpful and knowledgeable and answered all my questions and concer More

by Danielle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stan Otoo-Genesis, Jeff Allen, Nha Nguyen , Adam Mician

Aug 07, 2023

Herb Chambers Hyundai of Auburn responded

Hi Danielle, we're delighted to know you had such a positive experience at Herb Chambers Hyundai of Auburn! It's great that our team was able to assist and make your visit enjoyable. Thanks for recommending us - enjoy the ride in your SUV!

July 22, 2023

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Employee Rating

Greeted immediately, very friendly and efficient. Answered all of my questions, and got a great car at a reasonable price. Thanks More

by bclifford1026
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 24, 2023

Herb Chambers Hyundai of Auburn responded

Thank you for the positive review! We're glad to hear that our team at Herb Chambers Hyundai of Auburn provided friendly and efficient service. Enjoy your new car, and if you have any more questions in the future, feel free to reach out. Have a great day!

February 23, 2023

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Employee Rating

The BEST Service! Knowledgeable and Professional..Will always be a customer! Had malfunction with our Kona antenna. They set up an immediate appointment. Mike in part More

by Boston Red
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael in parts...Bill Carr, service advisor

Feb 24, 2023

Herb Chambers Hyundai of Auburn responded

Thank you for the review, Bruce! We appreciate you trusting the Herb Chambers Hyundai of Auburn team with your automotive needs and are happy to hear that Mike & Bill took such great care of you throughout your recent experience. Thanks again and we'll see you next time!

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