Russell Wilson
Russell Wilson at Byers Mazda
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Russell Wilson

Mazda Guest Specialist

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

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5.0
26 Reviews

Industry Experience

49 yrs, 7 mos

Languages Spoken

English English

5.0

26 Reviews

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26 Reviews of Russell Wilson

March 22, 2025

Dealership Rating
Employee Rating

We have had an awesome experience all-around with this dealership! Our salesman, Russell, was friendly, informative, patient and no pressure. We had never bought a Mazda before, but will DEFINITELY consid More

by fuchsialeoparddew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Byers Mazda responded

Thank you for sharing your wonderful experience with Byers Mazda! We're delighted to hear that Russell and the rest of our team made both your purchase and first service visit smooth and enjoyable. It's great to know that little touches like the checkup video added value, and we look forward to welcoming you—and maybe even your son—back next time!

September 29, 2024

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Employee Rating

Max is very helpful when I bought the car on Saturday. His service is good and give me a lot of suggestions. I am glad to have him to help me More

by chichris0305
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 30, 2024

Byers Mazda responded

Thank you so much for your kind words! We're thrilled to hear that Max was able to assist you effectively and provide valuable suggestions. We're always here to help, and we're glad you had a positive experience.

September 20, 2024

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Everyone here was extremely helpful and patient. I am very thankful for their assistance and will come back if I’m looking for another car! More

by Brianna Newell
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

September 13, 2024

Dealership Rating
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The Byers Mazda sales team is dedicated to customer service. I called Byers Mazda on a Friday afternoon when I could not start my vehicle while traveling. The service department was closed, but Russe More

by Cindy
Recommend Dealer
Yes

August 22, 2024

Dealership Rating
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Russell Wilson was very helpful. It seems to be an honest and trustworthy dealer. I will continue to service my new vehicle there. More

by alexmack720
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Bechtel

August 10, 2024

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Every owes on we dealt with were very kind. I believe Russell went above and beyond going over all that I needed to know about my car. More

by darflinn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 12, 2024

Byers Mazda responded

Thank you for the 5-star review, we are so happy to hear that you had a positive experience with our team at Byers. We take pride in providing excellent customer service and making sure our clients feel cared for. Russell will be thrilled to hear your feedback - he truly goes above and beyond for our customers. Thank you for choosing Byers, we look forward to serving you again in the future!

August 06, 2024

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Ryan Snapp is undoubtedly the best dealer I have ever encountered. His exceptional attitude and unparalleled professionalism truly set him apart. More

by lize7730
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 06, 2024

Byers Mazda responded

Thank you for taking the time to write such a complimentary review. Our team at Byers is dedicated to providing exceptional service and we're delighted to hear that Ryan Snapp stood out during your experience. We pride ourselves on delivering unparalleled professionalism and it's fantastic to know that our efforts are appreciated by our customers. We'll be sure to share your kind words with Ryan and the rest of our team. Thank you for choosing Byers and we look forward to providing you with exceptional service in the future.

August 02, 2024

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Great experience, knowledgeable staff and they were quick about getting all the paperwork done for my new vehicle purchase. Trade-in process was also a breeze! More

by buchanantr06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 05, 2024

Byers Mazda responded

Thank you for choosing Byers for your vehicle purchase and taking the time to share your experience! We're thrilled to hear that our knowledgeable staff and efficient process made your experience a breeze. Our goal is always to make car buying as easy and stress-free as possible, so we appreciate your feedback. Thank you again for choosing Byers and we hope you enjoy your new vehicle!

August 01, 2024

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I worked with Russell who was very helpful, and helped me find just what I was looking for. More

by Rentenbergm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 29, 2024

Dealership Rating
Employee Rating

Russell Wilson and Byers Mazda worked with me to find the spec and color of vehicle I was searching for. More

by scott
Purchase Time
Recommend Dealer
Yes
Jul 30, 2024

Byers Mazda responded

Thank you for choosing Byers Mazda and leaving us a 5-star review, Russell! We are thrilled to hear that we were able to help you find the exact vehicle you were searching for. Our team is dedicated to providing excellent service and finding the perfect match for our customers. We appreciate your feedback and hope to see you again in the future!

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