Russell Sartin

Great Experience. Service Agent, Wayne, was very helpful and knowledgeable. I will continue to service my RAM at this location. Service Agent, Wayne, was very helpful and knowledgeable. I will continue to service my RAM at this location. More

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They are overpriced and honestly can’t diagnosis anything well.. it’s sad they are the only choice on the north shore.. I had to just order the parts myself (after correctly diagnosing ) their $2500 fix well.. it’s sad they are the only choice on the north shore.. I had to just order the parts myself (after correctly diagnosing ) their $2500 fix cost me $125 and about an hour of work. More

by brianfsp4 Verified Customer Verified Customer

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Great job bringing in younger sales reps and finance manager to your dealership! They are making a difference. manager to your dealership! They are making a difference. More

by bourgeoisdp Verified Customer Verified Customer

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WORST CUSTOMER SERVICE EVER. after purchasing my brand new 2023 dodge challenger in June of this year, about 3 months in a crack on my windshield appeared over night with no poin after purchasing my brand new 2023 dodge challenger in June of this year, about 3 months in a crack on my windshield appeared over night with no point of impact. After doing a lot of research I came across tons of other owners with the same make and model as me who had the exact same issue at the exact same time frame/mileage. My warranty states that windshields ARE COVERED for up to 5,000 miles/a year. I am within that time frame. The dealership did not even want to acknowledge all the proof of others having this same issue. There are even brand new models of this car still sitting on dealership lots, barely driven with the same exact issue. After being persistent I finally was able to get this dealership to file a claim thru Mopar. 3 weeks have gone by and I was not notified either way what the status of my claim was. We called today and they said it was denied. THANKS SO MUCH FOR YOUR SENSE OF URGENCY IN LETTING ME KNOW THIS BRIAN. Had I not checked in I would never know. I am going to file a claim thru Mopar myself, as I know others with this problem were able to get it resolved with no cost to them. This is clearly a factory install issue of some sort if multiple people with the same year, make, model and mileage have this issue. But they all seem to have issues with the dealerships themselves. RUN FROM THIS DEALERSHIP. I know you guys rely on reviews and I will make sure to put this everywhere to help save others the trouble. More

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Very nice dealership and very helpful. Very nice staff and service department helped fix and problems. Very nice staff and service department helped fix and problems. More

by shoughton78 Verified Customer Verified Customer

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Quick and courteous staff was very helpful. Showroom was clean and nice. Coffee was readily available. Showroom was clean and nice. Coffee was readily available. More

by walterfrancis Verified Customer Verified Customer

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Not a long wait and friendly people. I did ask for my windshield to cleaned because I can not do it myself. It was not cleaned. I did ask for my windshield to cleaned because I can not do it myself. It was not cleaned. More

by bfroeli Verified Customer Verified Customer

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Dealer service was completed in less time than they said it would take. Service advisor was very helpful and polite. it would take. Service advisor was very helpful and polite. More

by Walter Norris Verified Customer Verified Customer

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This time they told what was wrong, gave me an estimate and fixed the problem in a timely manner. He checked more then was brought in for due to noticeable problems. Thanks Brian!! and fixed the problem in a timely manner. He checked more then was brought in for due to noticeable problems. Thanks Brian!! More

by NOLAN12712 Verified Customer Verified Customer

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Service was fast and completed all items as promised. Service team is always top notch. Service team is always top notch. More

by TG Verified Customer Verified Customer

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