Russell Rheault

6th car we purchased from this dealership. Aside from the cars itself that we always comeback for, the dealership is 100% transparent with their customers. Aside from the cars itself that we always comeback for, the dealership is 100% transparent with their customers. More

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Service was friendly. I prefer dealships that are willing to negotiate but this deal ship seems to have a very strict “the price is the price” policy - I know some people I prefer dealships that are willing to negotiate but this deal ship seems to have a very strict “the price is the price” policy - I know some people prefer that. They prepped the “used” car very well and helped find good financing and did what they could to deliver the car quickly on my son’s 17th birthday. Good dealership. More

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We were fortunate to work with Russell Rheault in the purchase of our new Ridgeline. No pressure, knowledgeable, friendly, extremely helpful and a great sense of humor ! At the time of our visit, Lun purchase of our new Ridgeline. No pressure, knowledgeable, friendly, extremely helpful and a great sense of humor ! At the time of our visit, Lundgren of Auburn had a good selection of Ridgelines in several colors in stock, which was very helpful; along with a relaxed, no pressure test drive. Available services are presented without any sales pressure - a big plus in our minds. We did our research ahead of time but without question; Russell was the deciding factor in our purchase. Thank you Russell - we haven't even put 2k miles on the new truck yet but we are extremely happy and impressed with the Honda quality !! Wishing the best to you and your family. More

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I would recommend this dealership to everyone. Very professional people that knows what their doing. Russell your the best !! Very professional people that knows what their doing. Russell your the best !! More

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Lundgren Honda is the best dealership around. There is no pressure from the sales department ever. There is no pressure from the sales department ever. More

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I have been leasing for 10 years and Russell Rheault has gone above and beyond in helping find the perfect car to fit my families needs. He’s made our whole experience go very smoothly and has always walked gone above and beyond in helping find the perfect car to fit my families needs. He’s made our whole experience go very smoothly and has always walked us through everything before taking it home. I highly recommend him to anyone! More

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Russell was awesome. We already knew which car we wanted but he helped us get the color we wanted. He was friendly and knowledgeable. He kept us informed during the wh We already knew which car we wanted but he helped us get the color we wanted. He was friendly and knowledgeable. He kept us informed during the whole process. More

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I Highly recommend for the best deals and best services. Russell walked through process of getting a car and he handed the keys to me. The process was smooth because Russell enjoys what he does. Russell walked through process of getting a car and he handed the keys to me. The process was smooth because Russell enjoys what he does. More

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Came in looking at a subaru crosstreck which was sold before we could see it but Andy got us into an awesome Jeep Cherokee. before we could see it but Andy got us into an awesome Jeep Cherokee. More

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I live in Western MA and was duped into a lease instead of a purchase by Curry Honda in Chicopee. I filed a complaint with the State Attorney General, but would not return there for service, so I used Bali of a purchase by Curry Honda in Chicopee. I filed a complaint with the State Attorney General, but would not return there for service, so I used Balise Honda in West Springfield. I liked the car but not the lease, so I decided to purchase the vehicle at the end of the lease. I was approved for a loan from my FL credit union, but MA would not accept a lien from FL. A family member (in Worcester, where I am caregiving) came through with a loan for me at the last minute. Once I phoned Lundgren my Western MA dealership nightmare ended. Dustin Johnson (Finance), Russell Rheault (Sales) and Kenny Seda (Service) were my rescuing angels. All provided the best customer service I have ever received with my HR-V. Not only were they knowledgeable, but they were patient, and helped me to understand the lease buyout process. I was no longer dealing with people that didn't know how to help me. Unfortunately, I don't live in Worcester, so this dealership is about 1.5 hours away, but I will probably make the trip for such great service. Thank you, Lundgren for all your wonderful service. Five starts all around! More

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