Russell McCarty

Thank you Lithia Subaru Service team and Russell McCarty. Exceptional customer service all the way around. 5 stars! The best my husband and I have experienced to date! Exceptional customer service all the way around. 5 stars! The best my husband and I have experienced to date! More

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Russell was very informative and patient with us during the encore. We learned about the car we purchased and are very satisfied with it. Thanks to Russell. the encore. We learned about the car we purchased and are very satisfied with it. Thanks to Russell. More

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Love the new 2025 Subarus. We were greeted as soon as we got out of the car. The salesman seemed eager to learn our needs and what we wanted. We liked the first vehicle we look We were greeted as soon as we got out of the car. The salesman seemed eager to learn our needs and what we wanted. We liked the first vehicle we looked at. When we asked if there were other similar cars in a different line, he showed us the one we bought. It had all the attributes we needed, all that we wanted, and several more that we are learning to use. We got a reasonably good trade in on our old car, and the sales process went smoothly. Before we left the lot with our new Forester, the salesman took us on an extensive tour of the information center and of the essential tools we need to operate the car. Then they told us to come back in couple of weeks for a refresher course and to ask any other questions we had. Really great service. More

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Friendly staff. Knowledgeable. Accommodating. Finance department makes process easy. Good selection of vehicles. Great service department. Knowledgeable. Accommodating. Finance department makes process easy. Good selection of vehicles. Great service department. More

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First team was fast and easy I wouldn’t choose anybody else the car was clean and was everything I expected else the car was clean and was everything I expected More

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Sales staff to service crew always helpful and nice. My second car purchase there. Dependable My second car purchase there. Dependable More

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Very fast drop off at service department & friendly staff. Pickup was speedy also & they found staff to answer my questions. I appreciated not having to wait long. staff. Pickup was speedy also & they found staff to answer my questions. I appreciated not having to wait long. More

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Every person from the time I drove in to the time I was just looking to the time I came back to purchase my car was absolutely amazing. What an incredible culture you have here. I never felt pressured, but just looking to the time I came back to purchase my car was absolutely amazing. What an incredible culture you have here. I never felt pressured, but have also never felt more supported to make the right choice for me. Great job! More

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Where should I start? ? I absolutely love this dealership and its employees!! They really know how to take care of their customers. We have bought two used vehicles from he ? I absolutely love this dealership and its employees!! They really know how to take care of their customers. We have bought two used vehicles from here previously and this is first new vehicle we bought from them 4 days ago.. and again same level of respect and care we got.. I would recommend everyone I know to go here for their used and new car needs!! Thank to the whole team of Sabaru.. More

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The sells management is just a rip off if you want a good deal on brand you vehicle don't buy from subaru of Fresno locations They don't like making deals they like ripping you off And oh i forgot the serv deal on brand you vehicle don't buy from subaru of Fresno locations They don't like making deals they like ripping you off And oh i forgot the service department is suck too Believe me More

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