Russell McCarty
Russell McCarty at Lithia Subaru of Fresno
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Russell McCarty

Reputation Manager

Lithia Subaru of Fresno

5212 N Blackstone Ave
Fresno, CA 93710

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rated
11 Reviews

Dealership Experience

12 yrs, 8 mos

Industry Experience

12 yrs, 8 mos

not yet
rated

11 Reviews

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11 Reviews of Russell McCarty

February 27, 2025

Dealership Rating
Employee Rating

Very fast drop off at service department & friendly staff. Pickup was speedy also & they found staff to answer my questions. I appreciated not having to wait long. More

by ivoryfaith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Jepson

Mar 04, 2025

Lithia Subaru of Fresno responded

Ivoryfaith, thank you for your high star rating. We're happy to see that your experience with us was excellent! Please let us know if you have any additional questions about services you received and thank you again for choosing Lithia Subaru of Fresno!

February 01, 2025

Dealership Rating
Employee Rating

Every person from the time I drove in to the time I was just looking to the time I came back to purchase my car was absolutely amazing. What an incredible culture you have here. I never felt pressured, but More

by Renee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Hamett

Feb 07, 2025

Lithia Subaru of Fresno responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Renee. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

October 12, 2024

Dealership Rating
Employee Rating

Where should I start? ? I absolutely love this dealership and its employees!! They really know how to take care of their customers. We have bought two used vehicles from he More

by Sunmeet ghuman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2024

Lithia Subaru of Fresno responded

Sunmeet Ghuman, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 16, 2020

Dealership Rating
Employee Rating

The sells management is just a rip off if you want a good deal on brand you vehicle don't buy from subaru of Fresno locations They don't like making deals they like ripping you off And oh i forgot the serv More

by Someone
Recommend Dealer
No
Jun 10, 2020

Lithia Subaru of Fresno responded

Someone, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please feel free to contact me if you would like to discuses this further. I can be reached at 559-438-6200. Thank you Frank Perez General Manager

September 23, 2019

Dealership Rating
Employee Rating

Service Made my appointment and 2 hours later I was gone !! Great service and my husband’s new Ascent Russell helped him also. And of course coffee and donut More

by xx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2019

Lithia Subaru of Fresno responded

Xx, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

November 29, 2018

Dealership Rating
Employee Rating

This was the best car buying experience I have ever had! My husband and I were treated with respect. We felt that everyone involved in the process of us buying our car were exceptional. Thank you. More

by Mel's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramzy Saleh , Christopher Nielsen, Joel Wood

Dec 05, 2018

Lithia Subaru of Fresno responded

Thank you for sharing your experience with us. Please reach out if there is anything else we can do for you. Thanks again.

November 03, 2018

Dealership Rating
Employee Rating

Positive buying experience! Everyone was helpful and professional. Our new used car is in new condition. The experience was stress free and fast! They have earned my future busin More

by Miggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2018

Lithia Subaru of Fresno responded

Thank you for your feedback. We appreciate your business and look forward to many years of service to you and your new car. Thanks again.

September 03, 2018

Dealership Rating
Employee Rating

Happy with service Everyone we have dealt with has been very friendly, and helpful, and got everything done on our first oil change/checkup in a timely manner. More

by New 4us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Demera , Luke Fisher, Phat Nguyen, Henry Polanco, Christian

Sep 06, 2018

Lithia Subaru of Fresno responded

Thank you for leaving us feedback, it is much appreciated. We look forward to seeing you on your next service. Thanks again.

July 13, 2018

Dealership Rating
Employee Rating

Love your service. The dealership is efficient and very clean. The garage itself is busy and very clean also. I like the fact that there is water and/or coffee in your More

by GG25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abraham (I don't know his last name)

Jul 14, 2018

Lithia Subaru of Fresno responded

Thank you for taking the time to let us know about your recent visit here at Lithia Subaru. We appreciate you taking the time. Please let us know if there is anything else we can do for you.

April 06, 2017

Dealership Rating
Employee Rating

Great experience The entire experience of purchasing my first car went amazing, thanks to my salesman "victor Bravo and Ramzy Saleh". I truly appreciate the quality se More

by Russell Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victor Bravo

Apr 06, 2017

Lithia Subaru of Fresno responded

Russell, thank you for taking the time to let us know about your recent purchase experience with us. We truly appreciate your business.

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