Dealership Experience
4 yrs, 1 mo
148 Reviews
Write a Review148 Reviews of Russell LaFrance
February 02, 2025
I was conducting a nationwide search for a 1794 Edition Tundra, and Four Stars Toyota had exactly what I was looking for—at a price that was not only fair but also below market value. From start to finish, Tundra, and Four Stars Toyota had exactly what I was looking for—at a price that was not only fair but also below market value. From start to finish, the experience was nothing short of exceptional. Working with Russell LaFrance, I secured the truck online with ease. I then flew from Orlando, FL, to pick it up, and the team went above and beyond to make the process seamless. They met me at the airport, drove me to the dealership, and within 20 minutes, I had signed the paperwork and was ready to hit the road. It was, without a doubt, the best car-buying experience I have ever had. But their commitment to customer service didn't end when I drove off the lot. I had several questions about the tax and title process between Oklahoma and Florida, and Michele Berry was incredible. She answered every question, walked me through the process, and kept me informed every step of the way. She deserves five stars just as much as Russell and the entire team at Four Stars Toyota. If you're looking for a dealership that offers outstanding service, unbeatable prices, and a truly hassle-free experience, I highly recommend Four Stars Toyota. They set the gold standard for car buying! Even though I live in Florida, I wouldn't hesitate to buy my next Tundra from Four Stars Toyota in Oklahoma. More
Other Employees Tagged: Michele Berry
January 21, 2025
Russell was a instrumental in this transaction. Because of his professional advice we were able to secure the car until I was able to drive to Altus to buy the car. Hr responded to every request Because of his professional advice we were able to secure the car until I was able to drive to Altus to buy the car. Hr responded to every request for pictures, videos, and information. He seens and behaves like an honest man. He represents your organization very well More
Other Employees Tagged: John Timmons
January 12, 2025
Dell and Russell were very helpful throughout the whole process. They were informative answering all my questions. Excellent customer service! process. They were informative answering all my questions. Excellent customer service! More
Other Employees Tagged: Dell Pauley, Gary Deeb
January 04, 2025
It was very fast, very professional, very helpful,and a very enjoyable experience. The truck is wonderful very enjoyable experience. The truck is wonderful More
Other Employees Tagged: Israel Estraca, Gary Deeb, Justin Freeland, Jason Currid
December 31, 2024
I didn’t make a purchase, only because the new 4Runners have not been released yet, but I will certainly go back to see Russell, as he was exceptional, knowledgeable, approachable without being pushy and o have not been released yet, but I will certainly go back to see Russell, as he was exceptional, knowledgeable, approachable without being pushy and overall a great person to work with. More
December 08, 2024
Excellent service! Every person we came in contact with was friendly and professional! This is the 2nd vehicle we've purchased from this dealership and have been more t Every person we came in contact with was friendly and professional! This is the 2nd vehicle we've purchased from this dealership and have been more than pleased! I love my new Rav4! More
Other Employees Tagged: Ryan Torres, Gary Deeb
November 11, 2024
I have to say that Russell is the best salesman there. He is always kind, and easy to get along with. He doesn’t push you about buying and always lets you make up your own mind. He is by far the best sale He is always kind, and easy to get along with. He doesn’t push you about buying and always lets you make up your own mind. He is by far the best salesman I’ve worked with at any dealership, and he is what keeps my family coming back. The service department is also an awesome group. Keep on keeping on guys! More