Russell Kent
Russell Kent at DCH Paramus Honda
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Russell Kent

Service

DCH Paramus Honda

120 NJ-4
Paramus, NJ 07652

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6 Reviews
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6 Reviews

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6 Reviews of Russell Kent

November 24, 2023

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Employee Rating

Another fantastic experience at DCH Honda of Paramus. Ralph was great. I walked in without an appointment battery trouble. They were so busy, but Ralph,service adviser took care of me. Great people the More

by Jamar190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2023

DCH Paramus Honda responded

Thank you for taking the time to share your experience. We are so glad that Ralph and Tracy were so helpful during your visit!

November 01, 2020

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Employee Rating

Beware of these up-sellers! My 75+ year old mom took her 10+ year old Honda in because the car alarm was going off all night and she had no idea why. Instead of offering to disconnect the alarm or checking More

by George07601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 03, 2020

DCH Paramus Honda responded

Thank you for taking the time to provide your feedback, George. On behalf of the dealership, we apologize for your mother's experience with us. We'd like the opportunity to speak with you and make this right. Please contact us at (201) 426-4676.

October 12, 2020

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Employee Rating

The showroom is well organized very appealing to the eyes of the customers like me! The staff are friendly & accommodating to the customers. Like Mr. Alexander Bernabe, he has the willingness to help & knowl More

by Juanita Mercado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex " The Dude" Bernabe

Oct 12, 2020

DCH Paramus Honda responded

Thank you for the excellent review, Juanita! It's great to know Alex could assist you and provide you with such great service. We look forward to working with you again in the future!

May 08, 2019

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Employee Rating

Purchasing a new 2019 Honda CRV. I went to DCH to test drive the Honda CRV. After driving the car I was impress with the turbo engine. Even though the negotiating took a long time g More

by Fee Chin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Lee , Ramon Fana

May 09, 2019

DCH Paramus Honda responded

Thank you for the feedback, Fee! We are glad to hear that we were able to give you a good deal on your 2013 Subaru Outback! It is a pleasure to know that Ramon was helpful and patient and worked well to find you a new vehicle. We thank you for your business and look forward to working with you again soon!

September 01, 2018

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Employee Rating

Great experience buying a new car! I had an absolutely fantastic experience recently purchasing a 2018 Honda accord touring model. I worked with Maria the salesperson who patiently expl More

by guswaite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Alcantara

Sep 04, 2018

DCH Paramus Honda responded

Thank you for sharing your exceptional experience with us! We look forward to seeing you again in the future.

April 01, 2018

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Employee Rating

Great Sales, service and customer service Professional and fastest car purchase ever. Mr. Kadir Karagoz (sales department ) is a wonderful sales person. They also have a great finance and serv More

by LO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kadir Karagoz, Shadi Saadeh

Apr 02, 2018

DCH Paramus Honda responded

Thank you for the great feedback! We are happy to hear that Kadir was helpful, as well as our finance department, and we look forward to seeing you again in the future.

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