Russell Johnson
Russell Johnson at Cavender Cadillac
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Russell Johnson

Sales & Leasing Consultant

Cavender Cadillac

7625 N Loop 1604 E
San Antonio, TX 78233

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5.0
9 Reviews

Dealership Experience

5 yrs, 4 mos

Languages Spoken

English English

5.0

9 Reviews

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9 Reviews of Russell Johnson

January 31, 2025

Dealership Rating
Employee Rating

Always receive GREAT customer service. Carlos Villalarial has taken good care of me each time I have brought my vehicle in. Keeps me informed and offers a direct contact for any questions More

by ShurleeB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Cavender Cadillac responded

Shurlee, we're delighted to hear that Carlos has consistently provided you with excellent service at Cavender Cadillac. Thank you for sharing your experience and trusting us with your vehicle needs!

January 28, 2025

Dealership Rating
Employee Rating

Very professional, kind and patient. Made sure that I got the vehicle I wanted in my price range. More

by patrilong08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 28, 2025

Cavender Cadillac responded

Here at Cavender Cadillac, we are always thankful for positive feedback from our customers. Thank you!

January 25, 2025

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Employee Rating

As usual my service was started on time and completed within the time estimated. I was greeted at the checking point in directed to the waiting area and offered drinks and snacks. The staff was polite a More

by Nicky No Knees
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Martin Vara , Ray trejo in the service department.

Jan 27, 2025

Cavender Cadillac responded

We're delighted to hear that your experience at Cavender Cadillac was timely and pleasant! Our team takes pride in providing excellent service, and we're thrilled to be your go-to service center. Thank you for the kind words!

January 06, 2025

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Sales experience was the best. First service came early due to striking a large chuckhole on the interstate that knocked tires out of balance and produced an annoying rattle. The r More

by rayj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 13, 2025

Cavender Cadillac responded

Rayj, thank you for sharing your experience with us. I'm glad to hear the sales process went well, but I apologize for any inconvenience during your service visit. We appreciate your feedback and will use it to improve our services moving forward. If you'd like to discuss this further or have any questions, please feel free to reach out. Thank you, Patrick Callihan - Sales Director - 210-490-2000

October 30, 2024

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Cavender has consistently courteous and complete service. I have been going to Cavender of 17 years, having purchased two vehicles there and having always used their outstanding service department. More

by shdahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Villarreal

Oct 30, 2024

Cavender Cadillac responded

Shdahl, thank you for your loyalty and kind words about Cavender Cadillac! We're delighted to hear that our service has consistently met your expectations over the years. We look forward to continuing to serve you in the future!

October 06, 2024

Dealership Rating

Excelent service and great work. They take care of all the details and make sure you are well cared for. More

by dannychapa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Cavender Cadillac responded

Danny, thank you for the fantastic feedback! We're glad our team at Cavender Cadillac took great care of you, and we look forward to seeing you down the road. Safe travels!

September 04, 2024

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Employee Rating

Very clean dealership. Very professional salesperson, Russell “ Cadillac “ Johnson. Russell was very courteous and accommodating More

by medinanoe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Smith

Sep 05, 2024

Cavender Cadillac responded

Thank you for highlighting the cleanliness and professionalism at Cavender Cadillac! We're glad to hear Russell provided courteous and accommodating service. Enjoy your new ride!

May 08, 2024

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Employee Rating

Very courteous and great customer service. Attentive to our needs and answered all of our questions. Our service advisor Carlos Villarreal is AWESOME! More

by drocha97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Finance guy was great.

May 08, 2024

Cavender Cadillac responded

We're delighted to know that Carlos and our team at Cavender Cadillac provided you with excellent service! Thanks for the review, we appreciate your feedback.

March 23, 2024

Dealership Rating
Employee Rating

Have had nothing but great service since I brought my first car from cavander thank you More

by Cy78253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Cavender Cadillac responded

We are so happy that our Cavender Cadillac team delivered an excellent experience. Thank you, Cy!

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