Russell Johnson
Russell Johnson at Heritage Mazda Towson
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Russell Johnson

Parts Manager

Heritage Mazda Towson

1630 York Road
Lutherville, MD 21093

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4 Reviews

Served in the US Navy, enjoy traveling, camping, anything out doors. Married with 3 great kids.

Dealership Experience

3 yrs, 4 mos

Industry Experience

37 yrs, 3 mos

not yet
rated

4 Reviews

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4 Reviews of Russell Johnson

May 02, 2024

Dealership Rating
Employee Rating

Friendly and knowledgeable staff. Beautiful and comfortable building with nice amenities like water and coffee. More

by alyssa.zygmunt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jenna DiGennaro Bull , Corey Davis, Paris Tato

May 03, 2024

Heritage Mazda Towson responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 30, 2024

Dealership Rating
Employee Rating

Shady. We called and made an appointment with Frank to look at a specific car. After driving 2 hours, we arrived at the appointed time. Frank was mysterious More

by moonpie16
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Frank - 0 stars

Apr 12, 2024

Heritage Mazda Towson responded

Thank you for taking the time to review Heritage Mazda Towson. All of our customers’ input and feedback is very important to us, as we strive to meet then exceed your expectations. We apologize for your less than positive experience at our dealership, as this is never our intention. Our General Manager, Corey Davis, would like to discuss your experience in more detail and address your concerns as soon as possible. At your earliest convenience, please contact Corey directly at corey.davis@mileone.com or 410.427.7908 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to hear from you soon.

August 18, 2023

Dealership Rating
Employee Rating

Sales person quite good, business person very good, service, the detailing was very disappointing. Very disappointed about my trade. I love the car, it's my fourth Mazda! More

by brian.stapleton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: CJ Jefferson, Paris Tato

Aug 23, 2023

Heritage Mazda Towson responded

Hello, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

August 01, 2022

Dealership Rating
Employee Rating

I had a wonderful time and experience! They were very helping and worked with me to make sure I was comfortable and happy. More

by lovedot165
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stef P, Paris Tato

Aug 03, 2022

Heritage Mazda Towson responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

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