Russell Hyatt
Russell Hyatt at Subaru of Jacksonville
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Russell Hyatt

Internal Service Advisor

Subaru of Jacksonville

10800 Atlantic Blvd
Jacksonville, FL 32225

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5.0
65 Reviews
5.0

65 Reviews

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65 Reviews of Russell Hyatt

September 12, 2024

Dealership Rating
Employee Rating

Subaru of Jacksonville has been my dealership of choice for 9 years. Their sales & service teams have provided solid service & support for my vehicle. Recently, I bought my 2nd Outback through them. They m More

by kg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 12, 2024

Subaru of Jacksonville responded

Wow - 9 years! Thank you for trusting us to help you with your Subaru purchases and service. We are so happy you have had great experiences with our team and we love having you as part of our SOJAX family. We look forward to seeing you soon!

February 12, 2024

Dealership Rating
Employee Rating

Good variety of vehicles to test drive, very patient and not pushy. They did an excellent job with my purchase and staff have wonderful personalities. More

by wandasdeal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2024

Subaru of Jacksonville responded

We are so happy you enjoyed your experience with our team (we think they are pretty great, too!). We appreciate you being part of our SOJAX famiy and look forward to seeing you again!

November 30, 2023

Dealership Rating
Employee Rating

Everyone was awesome! ! Juan really knew his product and was very informative, he was also very nice and respectful of our time. We really felt like family when we left and More

by doyle.garyt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Porter, Phil Porter Jr., AJ Miller , Juan Hernandez

Dec 01, 2023

Subaru of Jacksonville responded

You are family and we are so glad you felt that. Thank you for choosing SOJAX, your recommendation means the world to us!

May 16, 2023

Dealership Rating
Employee Rating

The most pleasant service experience Mike is really attentive and cares about your car, as if it was his own. More

by Keepitmovin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2023

Subaru of Jacksonville responded

We're so glad to see you had a great experience with Mike and the SOJAX team. Thanks for being part of the family!

April 25, 2023

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Employee Rating

Excellent service advisor Danny Cain along with service manager Russell, and polite young man that performed my alignment and communicated to me what he did. Service promptly let me know anything additiona More

by Edward.Borowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2023

Subaru of Jacksonville responded

We are so glad to read about your great experience with our team. Thank you for being part of our SOJAX family and we look forward to seeing you again!

January 14, 2023

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Employee Rating

Top notch service from service through sales to financing. Nothing but the best team all around at SOJAX. More

by grahamlazarus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2023

Subaru of Jacksonville responded

You're the best, Graham! Thank you for the kind words and congrats on your Ascent. You're gonna looooooove it like we love having you as part of our SOJAX family!

January 09, 2023

Dealership Rating
Employee Rating

Number one in all areas! Salesman Ray is exceptional and knowledgeable. My third purchase here! More

by Jfed9461
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 10, 2023

Subaru of Jacksonville responded

Jfed - Thank you for the awesome review and the kind words. We hope you LOVE your New Subaru as much as we love having you part of the SOJAX family!

September 22, 2022

Dealership Rating
Employee Rating

Amazing! ! We had a great experience at Subaru of Jacksonville on Atlantic Blvd. From the time we drove up to the dealership, we were greeted with a smile and More

by juliepit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2022

Subaru of Jacksonville responded

Julie, we loved your visit and are so happy you enjoyed our team. We hope you're loving your New Ascent and can't wait to see you again. Thank you for being part of our SOJAX family!

September 10, 2022

Dealership Rating
Employee Rating

Russell and Beth in the service department were extremely helpful when my car’s AC broke, very much appreciate their help! Juan in Sales was very nice when I went to drop of the loaner and pick up my car aft More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Service Department , Beth Archuleta , Juan Hernandez

Sep 12, 2022

Subaru of Jacksonville responded

Stephanie, sorry about your AC, we are happy we were able to help. Thanks for the kind words and for being part of the SOJAX fam!

August 01, 2022

Dealership Rating
Employee Rating

SOJ is a business that exhibits pride in their sales and service departments and employs outstanding, caring people like Jerry Johnson. This is the third Subaru we have purchased with Jerry's help at SOJ! More

by pickleballguru
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2022

Subaru of Jacksonville responded

We so much appreciate you and the kind words about us and our team! Thank you for being such a loyal and valued part of our SOJAX family! We'll see you soon!

Aug 02, 2022

pickleballguru responded

You are very welcome!

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