Russell French

Russell is SO great to work with! ! He was very knowledgeable and patient with me as I made my decision. Russell is top notch, not pushy, tells it like it is, and he has a great sens ! He was very knowledgeable and patient with me as I made my decision. Russell is top notch, not pushy, tells it like it is, and he has a great sense of humor on top of that. If you are thinking about a Mercedes, don’t hesitate, go ahead and call Russell!! More

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The staff were amazing and really helped me get in my new vehicle. They went above and beyond and made my experience well worth the trip. I would highly recommend this dealership if you're looking for a vehi vehicle. They went above and beyond and made my experience well worth the trip. I would highly recommend this dealership if you're looking for a vehicle. More

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Love to go to Mercedes in Irondale Everyone is so helpful and personable. Although it is a long way from Faunsdale, Alabama, I wouldn’t go anywhere else. I had the best sales person that made sure I underst and personable. Although it is a long way from Faunsdale, Alabama, I wouldn’t go anywhere else. I had the best sales person that made sure I understood the SUV. Thank you so much, Russell French. JanLuther Wendell More

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This guy is easily. ..hands down my man when it comes to customer satisfaction. Very cool person will give you the shirt off his back. His knowledge of the car was impecc ..hands down my man when it comes to customer satisfaction. Very cool person will give you the shirt off his back. His knowledge of the car was impeccable, he made sure that i got back on the road to Texas with everything i needed to know about the car and its features. I was so impressed i will go back to Mercedes-Benz Birmingham from Texas just to purchase another Benz from this guy, Russell French!!!. More

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THE BEST SALESMAN HANDS DOWN!!!!! Russell is so THE BEST SALESMAN HANDS DOWN!!!!! Russell is so friendly, laid back, polite, so knowledgeable, and a straight shooter! He doesn’t make you feel pre THE BEST SALESMAN HANDS DOWN!!!!! Russell is so friendly, laid back, polite, so knowledgeable, and a straight shooter! He doesn’t make you feel pressured or pushed into anything you aren’t interested in. Russell is so incredibly professional and courteous, he is simply THE best around! More

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Great dealership and sales consultant I just bought a GLC-300 from Mercedes Benz Irondale AL campus and couldn't be happier. Russell French understood just what I wanted and needed and ma I just bought a GLC-300 from Mercedes Benz Irondale AL campus and couldn't be happier. Russell French understood just what I wanted and needed and made it happen effortlessly and pleasantly. He could not have been more accommodating. AND I'm confident I got a great deal too! This dealership and Russell were highly recommended to me by the head of the trust department at Iberia Bank, who has had a lot of personal experience with both Russell and the dealership, and has recommended both to quite a few people over the years. My high expectations were more than met. More

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Nice, polite, and professional. A great sales agent who cares about his customers. The entire sales staff works with its customers to get the best deal possible cares about his customers. The entire sales staff works with its customers to get the best deal possible More

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online purchase Recently did a online vehicle purchase with Mercedes-Benz of Birmingham Irondale.This was the first time doing something like this which made me somew Recently did a online vehicle purchase with Mercedes-Benz of Birmingham Irondale.This was the first time doing something like this which made me somewhat nervous.I have to say that every/anytime I called I talked to the nicest most friendly people on the phone. I was directed to a salesman Russel French who went out of his way to explain and help me understand how everything would work very helpful/ professional salesman and all around great guy. After a little back and fourth negotiation we agreed on a price that I believe was very fair for both sides. Since I'm from out of state I decided to fly down to get the car and drive it back home. Upon my arrival everyone was as nice as could be, the facility is top notch very nice with great amenities. We took the car for a drive and everything was perfect as expected. I was off to see the financial person Brooke who did a great job showing and explaining all the warranty/ protection packages available without pressuring me to buy any which was a nice change from what I'm used to. Next I met with Aria who sat in the car with me going over all the features and functions of the car. She did a great job being as how the car is much more technologically advanced than I. After helping me connect to the car with bluetooth and car play I was ready to hit the road for the trip home. I was a little uneasy about the taxes/title and things since I was so far away but a few days later I received a package from FedEx to take to the local DMV. Expecting things not to go well I went in one day after work handed over the packet to the lady who looked through it had me sign maybe 3 things and said ok thanks . I could not believe how easy it was. Once again Thanks to everyone at MB of Birmingham and would definitely recommend using them if you are considering a Mercedes-Benz purchase. Thanks again Mark from Illinois More

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My car purchase experience with Mercedes of B,ham My car purchase from Mercedes of Birmingham will forever be a most memorable time. The team work and ease of carrying out each of their duties was und My car purchase from Mercedes of Birmingham will forever be a most memorable time. The team work and ease of carrying out each of their duties was undeniable. Being met with warm greetings, allowing me to relax and giving me time to absorb the mechanisms that makes this company second to none. Kudos to Mr. French (Russell ), Mrs Clifton, and Mr. Cain for their devotion in completing my transaction. Special thanks to Russell, my salesman who met with me in the rain, eased my decision in buying the Mercedes C class, and buffering any anxiety I may have had during my purchase. Thank you all for your assistance in helping fine my dream car. Gloria Jones ( Birmingham , Al More

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Excellent customer service! My wife and I were very pleased by the customer service manifested at the Irondale campus of MB. The expert advice, patience and knowledge of Russell My wife and I were very pleased by the customer service manifested at the Irondale campus of MB. The expert advice, patience and knowledge of Russell French were crucial to our decision to purchase a GLC 300 after many years of driving a different make. We feel that in Russel we have made a new friend on whom we can rely for automotive advice for many years into the future. More

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