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Russell Folden
Russell Folden at Hardin Buick GMC
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Russell Folden

Sales & Leasing

Hardin Buick GMC

1321 S Auto Center Dr
Anaheim, CA 92806

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4.0
8 Reviews
4.0

8 Reviews

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8 Reviews of Russell Folden

November 08, 2024

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Employee Rating

Exceptional service, work done correctly and prompt. Highly recommend this service department. I feel like I know these guys from a long time every time I walk in to the office. More

by tupapi800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Keys, Woody Rogers, Gary Koch, Walter Cadman, Jessie Ramirez, Manuel Garcia

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Nov 12, 2024

Hardin Buick GMC responded

Thank you for your kind words! We truly appreciate you taking the time to share your experience with us at Hardin Buick GMC. We're thrilled to hear that you received exceptional service and felt a connection with our team. Your recommendation means a lot to us! We look forward to seeing you again on your next visit! Sincerely, Hardin Buick GMC Team

October 22, 2024

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Employee Rating

Employees are always friendly, never pushy. They'd truly want to sell you a vehicle and will help you as much as possible. More

by jimandruthie8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Keys, Woody Rogers, Gary Koch, Dealer Rater, Walter Cadman, Jessie Ramirez, Manuel Garcia , Dan leatherman

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Oct 24, 2024

Hardin Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Hardin Buick GMC to be friendly and helpful without any pressure. We strive to create a positive experience for all our customers. We hope to see you again soon! Sincerely, Hardin Buick GMC Team

October 18, 2024

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Employee Rating

Did not supply all the papers took me three months to get it registered you didn’t supply all the papers got penalized on tax because you didn’t tell me about it More

by ddmccafferty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Daniel Jaime, Dealer Rater

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Oct 21, 2024

Hardin Buick GMC responded

Thank you for your feedback. We understand that the delays you experienced with the paperwork and registration process were frustrating. Your concerns are important to us, and we appreciate you bringing this to our attention. We will share your feedback with our team and address these issues internally. If there is anything else you would like to discuss about your experience, please feel free to contact us directly. Sincerely, Hardin Buick GMC Team

October 15, 2024

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Employee Rating

Responsive, but missed pre sale inspection items like broken tailgate and light in the bed. More

by trevor.labarre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Keys, Bruce DeLoye, Daniel Jaime, Walter Cadman, Manuel Garcia, Bill Bozarelos, Colin Witzel , Felix Fernando, John Morgan

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Oct 17, 2024

Hardin Buick GMC responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us at Hardin Buick GMC. We understand your concerns regarding the missed inspection items, and we will ensure that our team is aware so we can improve our process. If you would like to discuss this further, please reach out to us directly. We value your input and hope to serve you better in the future. Sincerely, Hardin Buick GMC Team

October 13, 2024

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Employee Rating

We visited several dealers looking for just the right vehicle to lease. Woody Rogers and his team went the extra mile to find just what I was looking for and at the price I could afford. This was my four More

by SHAIGHT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Woody Rogers

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Oct 15, 2024

Hardin Buick GMC responded

Thank you for your kind words! We're thrilled to hear about your leasing experience at Hardin Buick GMC with Woody and the team. It’s great to know that we could help you find the perfect vehicle efficiently and at a price that worked for you. We truly appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Hardin Buick GMC Team

October 12, 2024

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Employee Rating

I am so happy that my husband and I went to Hardin Buick in 2015 to look at Buicks. I love my Buick and I love the dealership. I highly recommend them. Jewell Dobernecker More

by mrsdandtcm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Keys, Woody Rogers, Dealer Rater, Walter Cadman, Jessie Ramirez, Manuel Garcia , Felix Fernando, John Morgan

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Oct 14, 2024

Hardin Buick GMC responded

We are so glad to hear that you and your husband had a great experience at Hardin Buick GMC and that you love your Buick. Your recommendation means the world to us! We look forward to welcoming you back to our dealership in the future. Safe travels! Sincerely, Hardin Buick GMC Team

October 11, 2024

Dealership Rating
Employee Rating

Thank you for making the car by an experience, easy and painless. We appreciate it. More

by darbykelley227
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 14, 2024

Hardin Buick GMC responded

Thank you for your kind words! We at Hardin Buick GMC are thrilled to hear that your car-buying experience was easy and painless. We appreciate your feedback and hope to see you again soon! Sincerely, Hardin Buick GMC Team

October 01, 2024

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Employee Rating

I am not inclined to purchase a vehicle from a dealer due to many of the stereotypes. Hardin has exceeded my expectations and become one of my easiest referrals in any industry. I am thankful for Jeff Bass i More

by justinchandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Bass

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Oct 03, 2024

Hardin Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that Hardin Buick GMC exceeded your expectations and has become a go-to referral for you. It's great to know that Jeff and Russell made your experience enjoyable. We truly appreciate your kind words and look forward to assisting you again in the future. Please feel free to share your experience with others as well! Sincerely, Hardin Buick GMC Team

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