Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Russel Lilly
Russel Lilly at Brandon Tomes Subaru

Russel Lilly | Page 15

Service Advisor

Brandon Tomes Subaru

4660 State Highway 121
McKinney, TX 75071

Contact Me
5.0
191 Reviews
5.0

191 Reviews

Write a Review

191 Reviews of Russel Lilly

March 08, 2023

Dealership Rating
Employee Rating

Quick service always friendly thanks for your help with everything would recommend to our friends. More

by chase.matkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben McCabe

Print
Mar 08, 2023

Brandon Tomes Subaru responded

chase.matkin, thank for you for sharing 5-stars! We're happy to hear our team is quick and friendly! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

March 06, 2023

Dealership Rating
Employee Rating

I have a 2019 Subaru Outback and love it! ! Will always be back to your dealership! More

by MARGARET.ROWLAND07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 06, 2023

Brandon Tomes Subaru responded

MARGARET.ROWLAND07, thank for you for sharing 5-stars! We're glad to hear you love you '19 Outback! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

March 06, 2023

Dealership Rating
Employee Rating

Super friendly and great service. I will be going back for all my services in the near future. More

by MICHAELDALEMOODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben McCabe

Print
Mar 06, 2023

Brandon Tomes Subaru responded

MICHAELDALEMOODY, thank for you for sharing 5-stars! We're glad to hear our team is super friendly! We appreciate your praise and look forward to serving you additionally in the future. Take care!

March 06, 2023

Dealership Rating
Employee Rating

Everyone was courteous and easy to work with. They took care of me when I had a question after getting my Subaru back. More

by SANDYMORRIS69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben McCabe, Kaylee

Print
Mar 06, 2023

Brandon Tomes Subaru responded

SANDYMORRIS69, thank for you for sharing 5-stars! We're pleased to hear our team is courteous and easy to work with! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

March 06, 2023

Dealership Rating
Employee Rating

I had a good experience with my first maintenance service on my Outback. It wasn’t as long of a wait than expected. More

by momscool21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben McCabe

Print
Mar 06, 2023

Brandon Tomes Subaru responded

momscool21, thank for you for sharing 5-stars! We're happy to hear our team provided a good experience and didn't keep you waiting! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

March 05, 2023

Dealership Rating
Employee Rating

Everyone is super nice and accommodating in the service center. They had me I. And and asap. More

by JENI.DOBROTKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben McCabe

Print
Mar 06, 2023

Brandon Tomes Subaru responded

JENI.DOBROTKA, thank for you for sharing 5-stars! We're glad to hear our team is super nice and accommodating! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

March 05, 2023

Dealership Rating
Employee Rating

Super friendly staff and easy to work with. They keep you informed about your car. More

by soonercarrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben McCabe, Hanna

Print
Mar 06, 2023

Brandon Tomes Subaru responded

soonercarrie, thank for you for sharing 5-stars! We're glad to hear our team is super friendly and easy to work with! We appreciate your praise and look forward to serving you additionally in the future. Take care!

March 05, 2023

Dealership Rating
Employee Rating

Quick service. Polite and friendly staff. Happy to revisit for future service stops. Would recommend. More

by nmh0391
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keisha Broom, Kaylah Casasola , Ben McCabe

Print
Mar 06, 2023

Brandon Tomes Subaru responded

nmh0391, thank for you for sharing 5-stars! We're happy to hear our team is polite and friendly! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

March 05, 2023

Dealership Rating
Employee Rating

Always great service and service reps are excellent. Wouldn’t go anywhere else to service my Forester More

by NRKERT123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 06, 2023

Brandon Tomes Subaru responded

NRKERT123, thank for you for sharing 5-stars! We're glad to hear our team always provides great service! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

March 02, 2023

Dealership Rating
Employee Rating

Russel is great because I can trust him and always helpful. Very Friendly and personable More

by VOLTAIRE-lorelei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 03, 2023

Brandon Tomes Subaru responded

VOLTAIRE, thank for you for sharing 5-stars! We're glad to hear Russel is trustworthy and helpful! We appreciate your praise and look forward to serving you additionally in the future. Take care!

1
...
14
15
16
...
20

Dealership Inventory (446 Vehicles)

new 2026 Subaru BRZ car, priced at $36,182
2026 Subaru BRZ
new
Crystal White Pearl exterior
Manual
Rear-wheel Drive
$36,182
View Details
new 2026 Subaru Ascent car, priced at $51,237
2026 Subaru Ascent
new
Ice Silver Metallic exterior
CVT
All-wheel Drive
$51,237
View Details
new 2026 Subaru Outback car, priced at $48,320
2026 Subaru Outback
new
Crystal White Pearl exterior
CVT
All-wheel Drive
$48,320
View Details
new 2026 Subaru Outback car, priced at $52,152
2026 Subaru Outback
new
N/A exterior
CVT
All-wheel Drive
$52,152
View Details
new 2026 Subaru Forester Hybrid car, priced at $42,438
2026 Subaru Forester Hybrid
new
Daybreak Blue Pearl exterior
CVT
All-wheel Drive
$42,438
View Details
new 2026 Subaru Forester Hybrid car, priced at $44,269
2026 Subaru Forester Hybrid
new
Red exterior
CVT
All-wheel Drive
$44,269
View Details
View All Inventory