Russ McDuffie
Russ McDuffie at Lexus of Sacramento
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Russ McDuffie

Service Director

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

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4 Reviews
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4 Reviews

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4 Reviews of Russ McDuffie

December 22, 2024

Dealership Rating
Employee Rating

No matter what I bring my car in for they always surpass my expectations. They treat me very well and always with fairness. I don't trust any other dealership to work on my car! More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson, Homer Mendoza

Dec 23, 2024

Lexus of Sacramento responded

Melissa, it's fantastic to hear that our team at Lexus of Sacramento consistently exceeds your expectations! We truly appreciate your trust and loyalty. Looking forward to serving you again in the future!

November 15, 2024

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Employee Rating

Very appreciative of how Lexus of Sacramento worked with me regarding a major repair for my car, and kept me informed with the situation and available options! More

by Raider Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracey Cach

Nov 15, 2024

Lexus of Sacramento responded

Raider Mike, we're glad to hear that our team at Lexus of Sacramento kept you informed and provided great service during your repair. Thank you for the positive feedback!

October 04, 2024

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Employee Rating

Hi my service advisor and service director was very kind to me for my service work from previous work they both took time and my helped me ASAP service director is very low keyed and very helpful to take ca More

by Rovina712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracey Cach

Oct 07, 2024

Lexus of Sacramento responded

Thank you for sharing your experience with us at Lexus of Sacramento! We're delighted to hear that our service advisor and director provided such attentive care. Your kind words mean a lot, and we'll be sure to pass them along. We look forward to serving you again in the future!

May 04, 2024

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Employee Rating

wonderful caring people, everyone works well together, the technicians are informed and do a great job of explaining the issues. More

by NGILL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Simon, Tracey Cach , V and Aswad

May 05, 2024

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

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