Russ Brown

Sales are shady. They "force" you to buy aftermarket parts and "factory accessories" by saying that they are already installed and they can't remove them. None of t They "force" you to buy aftermarket parts and "factory accessories" by saying that they are already installed and they can't remove them. None of this is on the car description or discussed during intial review of options. They just add it right at the last minute so you need to go over the final sales very carefully, something they try to hurry you through, in order to catch eveything. Service guys are equally vague with diagnostic but ready to charge a lot for their work. I really wish that I walked out at the last minute as they care they sold has been a nightmare. More

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Great Customer service! Always an easy process to bring my car in for service. there is a Subaru dealership closer to my home, but I prefer to come to this dealership, bec Always an easy process to bring my car in for service. there is a Subaru dealership closer to my home, but I prefer to come to this dealership, because I feel the staff will do their best for me. More

by captnsal Verified Customer Verified Customer

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Helpful non pressured service in comfortable surroundings. Staff constantly gave up-dated information. Ringing of the purchase bell is fun and different surroundings. Staff constantly gave up-dated information. Ringing of the purchase bell is fun and different More

by trishmarykaplan Verified Customer Verified Customer

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The cars were easy to access and did not feel rushed to make a decision. make a decision. More

by JANETPOTTIER Verified Customer Verified Customer

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The service here has always been prompt, courteous, and able to solve the need. I also apprefiate being given a ride home when the service will take more than a short time. Also, several times they have f able to solve the need. I also apprefiate being given a ride home when the service will take more than a short time. Also, several times they have fixed some minor problem without any charge. Thanks! More

by mboxer0 Verified Customer Verified Customer

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Excellent service, trustable people! Really helped me thru the process of buying a new car. Really helped me thru the process of buying a new car. More

by Andrew kang Verified Customer Verified Customer

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This is the second car I’ve purchased from you guys. Donald and Russ have been wonderful to work with. Donald and Russ have been wonderful to work with. More

by LEVLEVAN Verified Customer Verified Customer

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Good Price on what I wanted (2024 Solterra Limited). They matched my price from Costco even though they weren't obliged to. They matched my price from Costco even though they weren't obliged to. More

by cedricmurphy0 Verified Customer Verified Customer

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Really Great Experience. Nikkie , Alan , Tori, David are always so helpful. Aaron the Director has an excellent Team. Will always come back. Nikkie , Alan , Tori, David are always so helpful. Aaron the Director has an excellent Team. Will always come back. More

by MYJOAN2012 Verified Customer Verified Customer

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I did not have much contact with Rodrigo. I dealt with Russ Brown who was very helpful and knowledgeable. He was patient and kind. I dealt with Russ Brown who was very helpful and knowledgeable. He was patient and kind. More

by irishagenratowsky Verified Customer Verified Customer

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