Russ Akers
Russ Akers at Coulter Nissan
Refer Me

Russ Akers

Service Director

Coulter Nissan

13301 N Autoshow Ave
Surprise, AZ 85388

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3.5
18 Reviews

WORKED AT CAR DEALERSHIPS SINCE 1987. LIKE TO RIDE HORSES, OFF-ROAD, AND WATCH THE DENVER BRONCOS PLAY

Dealership Experience

10 yrs, 7 mos

Industry Experience

37 yrs, 2 mos

Languages Spoken

English English

3.5

18 Reviews

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18 Reviews of Russ Akers

September 22, 2024

Dealership Rating
Employee Rating

We had a fantastic experience at Coulter Nissan! The entire buying process was incredibly easy and fast, making what is often a stressful experience feel seamless. The staff was professional, friend More

by Kerrifelix99
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Sep 23, 2024

Coulter Nissan responded

Thank you for your business! We appreciate your kind words about our process being easy and fast! Sincerely, Rich DeJesus Executive Manager

August 17, 2024

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Excellent, amazing, friendly, informative services from beginning to end! I Highly recommend Coulter Nissan. 110% satisfied with my experience! More

by Brysonanddaddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 19, 2024

Coulter Nissan responded

Thank you for your business and your kind words! Sincerely, Rich DeJesus Executive Manager

June 05, 2024

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They have fraudulently altered documents within the service centers computers. I have the paper trail to prove it. More

by Lunnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 20, 2024

Coulter Nissan responded

I apologize for the experience you had here with us. Please contact me and lets discuss this in person. Thank you, Rich DeJesus Executive Manager (623)934-3444

June 03, 2024

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Miguel Avila and the Coulter Team are the Best Car dealership I've ever had the pleasure of buying from and working with. I highly recommend them to anyone who is looking for a new or used vehicle. Se More

by WARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2024

Coulter Nissan responded

Thank you for the awesome review, and continued business. We appreciate you!!

Jun 04, 2024

WARD responded

Keep supporting them. They are the best.

March 10, 2024

Dealership Rating
Employee Rating

Salesman wasn’t pushy and was great to work with to get the deal done. More

by 10steelcity
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2024

Coulter Nissan responded

Thank you for your business and great review!!

January 15, 2024

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Employee Rating

Had a CVT flush in August now my CVT went out 3 quarts low no external leaks. They don’t know where it went. Want me to fork the bill service Director Russ showed no concern or customer service. More

by Http
Workmanship
Recommend Dealer
No

Other Employees Tagged: Andrew Breit

Feb 07, 2024

Coulter Nissan responded

We apologize for your recent experience here at Coulter Nissan. Please reach out to our Service Director, Russ Akers at (623)934-3444. We appreciate you and your time.

October 02, 2023

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We love this dealership, we are on our third Murano from there. Service is always great also More

by r1919carrasco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Pierce, Monica Garcia , Bahaa Sadat

Dec 29, 2023

Coulter Nissan responded

Thank you for your business and nice review! Enjoy your new vehicle!

September 16, 2023

Dealership Rating
Employee Rating

I had very horrible experience. I bought three caused from this dealership. I did not expect to be treated the way I I had bought a new car . Watch didn’t plane . I very upset with More

by joannemorreale1007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brian Pierce, Justin Marcum, Andrew Sing , Terry Matteson

December 22, 2021

Dealership Rating
Employee Rating

Needed help getting a new car and using a rental through out the process. Russ was very professional and very helpful getting the rental car and also set me up with one of the sales managers to help me fin More

by Rscherry55
Recommend Dealer
Yes

June 21, 2021

Dealership Rating
Employee Rating

This is a very bad dealership. Have new car from them. Service department damaged engine in parts. They get paid by Nissan Corp. on warranty repairs so the more repairs they make under warranty the more t More

by Marjie1932
Customer Service
Friendliness
Price
Recommend Dealer
No
1

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