Rudy Aguilar

Christian and Douglas were very nice and answered all our questions. The process was simple and fair. The price seemed a little better in comparison to all the other dealers out there and we felt we got a fa questions. The process was simple and fair. The price seemed a little better in comparison to all the other dealers out there and we felt we got a fair trade in price for our older vehicle. We had to drive an hour and a half to get there but it was worth it since they had the vehicle we wanted with so little choices out there. More

by OGRADYANN4 Verified Customer Verified Customer

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Dealer was clean and pleasant. Shopping experience was comfortable and employees were understanding to our desires and budget. Andrew was excellent so patient and helpful absolutel Shopping experience was comfortable and employees were understanding to our desires and budget. Andrew was excellent so patient and helpful absolutely grateful highly recommended. More

by MARIVE815 Verified Customer Verified Customer

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My buying experience at Sierra Chevrolet was amazing. They helped me so much; to make my first time buying experience pleasant and smooth. Thank you so much Christian They helped me so much; to make my first time buying experience pleasant and smooth. Thank you so much Christian More

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Was very disappointed to discover the vehicle I purchased only came with one key. Shame on me, I suppose, for not specifically asking about that, but I've never purchased a car before that didn't include two only came with one key. Shame on me, I suppose, for not specifically asking about that, but I've never purchased a car before that didn't include two keys. Something like this should have been disclosed up front, and from now on I'll have to verify that there are two keys with every purchase. More

by clovis0 Verified Customer Verified Customer

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Very responsive and excellent communication, that says it all but it makes me give 15 words! all but it makes me give 15 words! More

by victor48 Verified Customer Verified Customer

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Great sales and service departments who actually listen to your concerns😊 Nice assortment of new vehicles! to your concerns😊 Nice assortment of new vehicles! More

by lesliehanstad Verified Customer Verified Customer

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This dealership does not care about their customers. Once they get the sale you’re pretty much not important anymore. The service department is even worse. They did not reset my tires after rotation w Once they get the sale you’re pretty much not important anymore. The service department is even worse. They did not reset my tires after rotation which resulted in me almost having an accident and then took zero accountability when I brought it to their attention. I would never buy a car from here again. The service was bad but the car was even worse. Less than 6 months I began to have countless issues. With tires, breaks, and my check engine light turned on as well. But General Motors decided on their own that this didn’t pose any safety issues. Please don’t buy a car here. It really was a terrible experience More

by aalarco20 Verified Customer Verified Customer

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My buying experience was painless and very convenient. If you’re looking for a great vehicle stop on by and ask for Luis(HE WAS EVERYTHING) !!!!!! Tell them Lakeya sent you😊 If you’re looking for a great vehicle stop on by and ask for Luis(HE WAS EVERYTHING) !!!!!! Tell them Lakeya sent you😊 More

by L.ogletree Verified Customer Verified Customer

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It was by far the most pleasant, easiest, quickest car buying experience I have ever had. This dealership is awesome buying experience I have ever had. This dealership is awesome More

by brianne.m.roberts Verified Customer Verified Customer

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I worked with Nick to purchase my 2024 Colorado ZR2 Bison and I actually live in Sacramento but needed this vehicle for work I do in southern California. Since I was in Sacramento, the entire process was don and I actually live in Sacramento but needed this vehicle for work I do in southern California. Since I was in Sacramento, the entire process was done via text and email. I had two other Chevrolet dealerships I was getting quotes from and negotiating with, one was in San Diego and the other was in Redlands. The San Diego dealership matched the quote from Sierra Chevrolet and even offered to take the truck halfway to where one of my homes is in Riverside, but I went with Sierra Chevrolet due to their proximity to Riverside. I signed all documents digitally and flew down from Sacramento two days later to pick up the vehicle. I will say that I was disappointed in that the vehicle was not ready for me when I arrived even though the dealership had a day and a half to prepare it for pick up. Specifically, it needed an inside/outside wash, needed gas, and was missing the floor mats. Additionally, Nick was not onsite and he didn't even tell me he wasn't going to be there or that I'd be helped by two other employees. The heads-up would have been the professional thing to do. After flying in from Sacramento and driving from Ontario to Monrovia, I was hoping to spend minimal time at the dealership so that I could head to Riverside for work affairs. However, I had to wait around for the outside of the truck to be washed and for it to be gassed up. The inside was dusty and I actually had to have a mobile carwash come to my home in Riverside to detail this brand new vehicle. The worst part of all for me was that I had to leave the dealership without any floor mats because for some unknown reason, they were removed from the truck and were no where to be found. They couldn't pull the floor mats from their other Colorado ZR2 for me because the owner of the dealership had the truck and was joyriding in it. The floor mats have been ordered by the dealership and I've been told that they will be delivered to my home in Riverside, but this is just unacceptable. I've had to use the truck for work purposes twice since purchasing and since I work outdoors and in off-road conditions, I have had to be extra careful not to bring in dirt or other debris. Again, unacceptable for a brand new vehicle. I purchased a 2024 Corvette Stingray from Selman Chevrolet less than a year ago and the experience was great. I will be in the market again for another Chevrolet vehicle in the coming months, but I do not think I will consider Sierra Chevrolet because of these oversights and neglect. More

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