Ruben Arcila

All good with dealership. To make it more convenient you should make shipping the plates free of cost instead of charging $25. To make it more convenient you should make shipping the plates free of cost instead of charging $25. More

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This dealership is horrible. The culture here is broken. It’s impossible to get anyone to help you with parts. Service writers are glued to their chairs and computer screens even The culture here is broken. It’s impossible to get anyone to help you with parts. Service writers are glued to their chairs and computer screens even when there are no customers to serve. Plenty of personal with Toyota shirts on but if it’s not “their department “ they just shrug their shoulders and don’t care. There is no parts counter available. Employees just call someone, somewhere, and nothings happens. Customer Relationship Manager was useless too! I own 4 Toyota’s but they treat you like garbage anyway. All employees I came in contact had a serious “I really don’t care attitude “. More

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I recently visited DCH Brunswick Toyota and Ruben Arcila and his team were amazing. I visited 3 other Toyota dealerships in close proximity and this dealership was the best. They provided me the most transp and his team were amazing. I visited 3 other Toyota dealerships in close proximity and this dealership was the best. They provided me the most transparent experience and felt very comfortable with my purchase. A true professional - I plan to return in 3 years for my next Toyota. More

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Recently purchased a car from DCH Brunswick Toyota and Ruben provided exception customer service. I would highly recommend you ask for him and we will be sending our friends and family his way. Ruben provided exception customer service. I would highly recommend you ask for him and we will be sending our friends and family his way. More

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Great service. Makes the experience pleasurable and enjoyable. Will purchase from him again. Top tier. Makes the experience pleasurable and enjoyable. Will purchase from him again. Top tier. More

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We received amazing and professional service from Lisa Ocasio, Rick Mootz, Jason, Ruben, and Mike. They all really know how to treat a customer!!Thank you DCH Brunswick!We love our new RAV4!!🥰🎉👍 Ocasio, Rick Mootz, Jason, Ruben, and Mike. They all really know how to treat a customer!!Thank you DCH Brunswick!We love our new RAV4!!🥰🎉👍 More

by estherswanson Verified Customer Verified Customer

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Awesome place to buy a vehicle - it was a painless process. Lots of thanks to Ruben and Jason! Very professional and detailed. I will definitely continue to lease /buy my vehicles from DCH Brunswick T process. Lots of thanks to Ruben and Jason! Very professional and detailed. I will definitely continue to lease /buy my vehicles from DCH Brunswick Toyota. Also thanks to Mohamed and Hesh for looking out for a vehicle for me. More

by Lmelian Verified Customer Verified Customer

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Not honestly bad behavior proudly not standing on the word lie in the customer before deal something else after deal done and then they are something else word lie in the customer before deal something else after deal done and then they are something else More

by QASIM1379 Verified Customer Verified Customer

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Exelent customer service. Outstanding I will refer friends and family. Congratulations to all staff 5 stars Outstanding I will refer friends and family. Congratulations to all staff 5 stars More

by anagabrielmejia Verified Customer Verified Customer

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Very helpful and accommodating staff. They were patient and willing to work with us to get the best deal. They have a great selection of high quality vehicles They were patient and willing to work with us to get the best deal. They have a great selection of high quality vehicles More

by LINAO Verified Customer Verified Customer

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