Roy Hassan
Roy Hassan at Ideal Hyundai Buick GMC
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Roy Hassan

Sales & Leasing Consultant

Ideal Hyundai Buick GMC

5871 Urbana Pike
Frederick, MD 21704

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4.9
115 Reviews
4.9

115 Reviews

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115 Reviews of Roy Hassan

July 31, 2024

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We spoke with Roy when we came into look at a new vehicle. He was incredibly kind and professional and answered all of our questions with knowledge. They did not have the vehicle we wanted in stock a More

by billykeyc
Recommend Dealer
Yes
Aug 01, 2024

Ideal Hyundai Buick GMC responded

Thank you so much for your wonderful review! We truly appreciate your kind words about Roy and are thrilled to hear about your positive experience at Ideal Buick GMC Hyundai. It's always our goal to provide exceptional service, and we'll be sure to pass on your compliments to Roy. We look forward to welcoming you back and assisting you with your next vehicle! Feel free to reach out if you have any questions in the future. Sincerely, The Ideal Buick GMC Hyundai Team

May 28, 2024

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Everyone was very friendly, knowledgeable and helpful. We did not feel pressured and was given plenty of time to make our decision. Would recommend to our family and friends. Will come back again to purch More

by jcurtis0408
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Recommend Dealer
Yes

Other Employees Tagged: Luis Salcedo, Bill Duque

May 30, 2024

Ideal Hyundai Buick GMC responded

Thank you for the kind words and the 5-star review! We are thrilled to hear that you had a positive experience with us at Ideal Buick GMC Hyundai. We pride ourselves on providing friendly and knowledgeable service without any pressure. We look forward to assisting you and your family with your next vehicle purchase. See you soon! Sincerely, The Ideal Buick GMC Hyundai Team

May 28, 2024

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The dealership had a great selection and the staff were great to work with. We had the ability to test drive different models before making a decision. Roy was also very accommodating and did not push to More

by twarehime
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Recommend Dealer
Yes

Other Employees Tagged: Luis Salcedo, Bill Duque

May 30, 2024

Ideal Hyundai Buick GMC responded

Thank you for your positive review! We are thrilled to hear about your great experience at Ideal Buick GMC Hyundai. It's fantastic that our team provided exceptional service by offering you a great selection and giving you the space to test drive different models. We appreciate your recognition of Roy and Bill for their excellent customer service. We look forward to serving you again in the future! Sincerely, The Ideal Buick GMC Hyundai Team

May 03, 2024

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Everyone is Fantastic at Ideal from Sales to Service to parts and everyone in between! I would highly recommend for any brand owner/potential owner to visit Ideal for all of your vehicle needs! More

by FRANKIEBXJ
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Recommend Dealer
Yes
May 06, 2024

Ideal Hyundai Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Ideal Buick GMC Hyundai Team

May 01, 2024

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Roy was very knowledgeable regarding all of the many features of the car and was very helpful learning how to use them. He was very courteous and professional during the entire process and made the purc More

by Rusty Austin
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Recommend Dealer
Yes

Other Employees Tagged: Bill Duque

May 03, 2024

Ideal Hyundai Buick GMC responded

Rusty, thank you for reviewing your time spent at Ideal Buick GMC Hyundai. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Roy is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, The Ideal Buick GMC Hyundai Team

April 02, 2024

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I love the Vehicle I purchased,The staff went above and beyond and will recommend Roy to everyone I know. I will definitely do business with you again More

by TDEMORY169
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Recommend Dealer
Yes

Other Employees Tagged: Dom Young

Apr 04, 2024

Ideal Hyundai Buick GMC responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Roy was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Ideal Buick GMC Hyundai Team

March 21, 2024

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Smooth, informative experience. Roy went many extra miles to make sure that we were happy campers. More

by clark11
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Recommend Dealer
Yes

Other Employees Tagged: Soleiman Muskitta

Mar 23, 2024

Ideal Hyundai Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience, Clark! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Ideal Buick GMC Hyundai Team

March 18, 2024

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Roy (Luis and Soleiman) and everyone that I meet with were very honest, friendly, professional, and fair. More

by jefflasko1
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Recommend Dealer
Yes
Mar 21, 2024

Ideal Hyundai Buick GMC responded

Thank you for your review of our team, Jeff. We're glad to hear that you had a positive experience with us and look forward to seeing you again soon! Sincerely, The Ideal Buick GMC Hyundai Team

March 16, 2024

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Excellent salesmen, no pressure approach made the whole car purchase experience an enjoyable event. Would definitely recommend friends to check out Ideal. More

by hscottstevenson
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Recommend Dealer
Yes

Other Employees Tagged: Soleiman Muskitta , Shawn Hashemi

Mar 19, 2024

Ideal Hyundai Buick GMC responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we're glad to hear that was the case for you on your recent visit to Ideal Buick GMC Hyundai. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Ideal Buick GMC Hyundai Team

March 03, 2024

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I am happy with your services their are so nice and for sure I will recommend More

by DUQUECONQ
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Recommend Dealer
Yes

Other Employees Tagged: Luis Salcedo, Soleiman Muskitta

Mar 05, 2024

Ideal Hyundai Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Ideal Buick GMC Hyundai Team

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