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Roxy Lambert
Roxy Lambert
Service Advisor
KIA at Napleton's Northlake
3626 Northlake Blvd
Palm Beach Gardens, FL 33403
9 Reviews
Dealership Experience
6 yrs, 10 mos
Industry Experience
8 yrs, 3 mos
English
9 Reviews of Roxy Lambert
May 14, 2026
Sold me a car in December 2025 for $6500 by March 2026 three months later the car needed $8000 worth of repairs. These repairs were Basic safety equipment of the car. The dealership said they did an ins three months later the car needed $8000 worth of repairs. These repairs were Basic safety equipment of the car. The dealership said they did an inspection of the vehicle, had they done that the dangerous issues would have been picked up easily by them. Florida law prohibits the sale of a vehicle that is known to be dangerous. This is regardless of whether the car was sold as is or not. I was sold a very dangerous vehicle by this company. Do not trust them. More
by Jdkkh3
Other Employees Tagged: Nick Sciorsci, Aaron Horwitz, Vishnu Rampersad
January 08, 2025
This is the most dishonest dealership. They do not do what you ask them, like rotate tires, but they take your money or service contract and charge them so you don't get to use it again. N They do not do what you ask them, like rotate tires, but they take your money or service contract and charge them so you don't get to use it again. New staff every time you go in and always the same thing we are better now until you find out nope still the same shady service. Avoid this place! More
by sadkiaowner
Other Employees Tagged: Nick Sciorsci, Aaron Horwitz, Vishnu Rampersad
January 19, 2022
Great service! Sam provided great assistance. Will be visiting back again. Car was washed and cleaned as well. visiting back again. Car was washed and cleaned as well. More
by Rater197
Other Employees Tagged: Rosi Palermo, Nick Sciorsci
February 21, 2021
The best dealership I have ever worked with. The general manager and service manager will bend over backwards to help you. Took care of an issue I had promptly and went over and beyond to help me. manager and service manager will bend over backwards to help you. Took care of an issue I had promptly and went over and beyond to help me. More
by alfinkel11
Other Employees Tagged: Rich Bennis
February 19, 2021
We are very happy with the way Dikerson Albert (our Sales rep) and Roxy Lambert (our Service Advisor) handled an issue we had with our car. It was resolved to our satisfaction and we would highly recommend rep) and Roxy Lambert (our Service Advisor) handled an issue we had with our car. It was resolved to our satisfaction and we would highly recommend anyone buying a car to to buy from Napleton. More
by poolchick
Other Employees Tagged: Dikerson Albertson
January 11, 2021
Mean spirited greedy people who don’t keep their word. First, when I leased the car, I was given one price by the salesman then a bunch of additional charges when they sent me to “finance” Then, I made a First, when I leased the car, I was given one price by the salesman then a bunch of additional charges when they sent me to “finance” Then, I made a service appointment in May 2020 because of a Buy one get one free promotion. I made an appointment for today, and they said they couldn’t take me nor honor the promotion. No curtesy, no explanation, no curtesy call ahead of time telling me they could service my car. Etc. well this is a lease and I will not service it again anywhere. Do not go to this dealership. More
by Gepena
Other Employees Tagged: Nick Sciorsci, Aaron Horwitz, Vishnu Rampersad , Abby Agosto
December 01, 2020
This place is a nightmare. I've never had such bad service in my life. They don't answer the phones unless it's sales department of course. They do the bare minimum. I tell everyone I know to get thei service in my life. They don't answer the phones unless it's sales department of course. They do the bare minimum. I tell everyone I know to get their cars anywhere else but here. I regret spending thousands on my car at this establishment. They've had my car for 2 days for a flat tire and I can't get anyone on the phone to get an update. My next step is calling the BBB. I don't have one positive thing to day about them. They offer discounts if you leave a positive review so don't be fooled! More
by Markaila.grover
July 23, 2020
It was fast and easy as a walk in. All my issues were answered. Always a smile and a good upbeat atmosphere. I will return. answered. Always a smile and a good upbeat atmosphere. I will return. More
by Jason
Other Employees Tagged: Nick Sciorsci, Aaron Horwitz, Vishnu Rampersad , Abby Agosto
May 15, 2020
I went to kia and bougugt a car from abe dabbs and got tge best experience ever he was professional and kind made it super nice and easy and got me agreat deal i recommend to any one to see abe for their tge best experience ever he was professional and kind made it super nice and easy and got me agreat deal i recommend to any one to see abe for their next car More
by towandathomas0271
Other Employees Tagged: Nick Sciorsci, Aaron Horwitz, Vishnu Rampersad , Abby Agosto
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