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Roxane Jones
Roxane Jones at Napleton's Volkswagen of Sanford
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Roxane Jones

Service Advisor

Napleton's Volkswagen of Sanford

4175 S Orlando Dr
Sanford, FL 32773

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5.0
5 Reviews

HELLO I AM ORGINALLY FROM PITTSBURGH AND YES I AM A HUGE STEELER FAN LOOKING FOR THAT STAIRWAY TO 7 ( SUPERBOWL RINGS) I LOVE TO BOAT AND ALMOST ANYTHING TO DO WITH WATER AND THE OUTDOORS! LOVE TO TRAVEL AND I LOVE BEING IN CUSTOMER SERVICE AND HELPING CUSTOMERS WITH THIER VEHICLES WHEN NEEDED! I HAVE BEEN IN THE CAR INDUSTRY FOR 39 YEARS THIS YEAR STARTING WITH PONTIAC AND GMC UP NORTH THEN TO LEXUS FOR 19 YEARS HERE IN FLORIDA AND WITH VW FOR THE LAST 10 YEARS AND I AM STILL IN MY YOUNG YEARS LOL

Dealership Experience

5 yrs, 2 mos

Industry Experience

40 yrs, 1 mo

Languages Spoken

English English

5.0

5 Reviews

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5 Reviews of Roxane Jones

January 05, 2025

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Employee Rating

As always, courteous, prompt and kept me up to speed on the progress of the service work. She is commendable at her job. More

by ggartner1680
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Recommend Dealer
Yes
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Jan 06, 2025

Napleton's Volkswagen of Sanford responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2025

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Employee Rating

Provides good sales information during purchase as well as good service for vehicle over last 3 years. More

by BlueSky75
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Yes
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Jan 06, 2025

Napleton's Volkswagen of Sanford responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again in the future. Best wishes, Napleton's Volkswagen of Sanford

October 30, 2024

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Felicia was amazing and so professional. She took her time to explained in details and solve our issue. Great personality! More

by Viv
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Recommend Dealer
Yes
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Nov 02, 2024

Napleton's Volkswagen of Sanford responded

Hello, we're glad to hear our Staff took such great care of you, we hope we can continue to be of service to you down the road!

July 22, 2024

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Always a great experience whether buying a new vehicle or returning for service.. The staff are always friendly. More

by Cmichaeldale
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Recommend Dealer
Yes
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Jul 26, 2024

Napleton's Volkswagen of Sanford responded

Hi, we hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

May 23, 2024

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Employee Rating

Great service and my car was done when Roxie said. I will only deal with her because she keeps you updated on what is being done to your car. Always friendly with a smile. More

by Patty J
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 24, 2024

Napleton's Volkswagen of Sanford responded

Hi Patty, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

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