Ross Ketcham
Ross Ketcham at Mike Murphy Ford Inc
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Ross Ketcham

Sales Specialist

Mike Murphy Ford Inc

565 W Jackson St
Morton, IL 61550

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5.0
15 Reviews
5.0

15 Reviews

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15 Reviews of Ross Ketcham

December 23, 2024

Dealership Rating
Employee Rating

Ross Ketcham, with the help of the Mike Murphy Team, went the extra mile to locate the exact truck we were looking for at the most competitive pricing. Looking forward to working with them again for our next More

by Travamy2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 23, 2024

Dealership Rating
Employee Rating

Very nice and a pleasure to do business with him. Will recommend him to family and friends More

by gorrell87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 02, 2024

Dealership Rating
Employee Rating

Great customer service and friendly atmosphere! I Would recommend for future customers! love my truck so far! More

by romoco11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curt Crozier

Dec 05, 2024

Mike Murphy Ford Inc responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

December 02, 2024

Dealership Rating
Employee Rating

Easy to get through the business manager process. Ross was good to work with. No problems More

by Matt
Recommend Dealer
Yes

Other Employees Tagged: Curt Crozier

Dec 05, 2024

Mike Murphy Ford Inc responded

Hello Matt, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

November 27, 2024

Dealership Rating
Employee Rating

Exceptional service! The team was knowledgeable, friendly and made the car buying process smooth and enjoyable. More

by Cyber Screen and Repairs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Murphy, Curt Crozier

Nov 29, 2024

Mike Murphy Ford Inc responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

November 13, 2024

Dealership Rating
Employee Rating

Ross provided great service, he was very knowledgeable and helpful navigating the sales issues that came out during the deal. More

by jjchuy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Murphy, Curt Crozier

Nov 18, 2024

Mike Murphy Ford Inc responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

November 12, 2024

Dealership Rating
Employee Rating

A great experience! Ross was great to work with,very patient when I changed my mind a few times during the process! Everyone I met at Mike Murphy was very kind! I love m More

by llittle99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curt Crozier , The staff at the front desk!

Nov 14, 2024

Mike Murphy Ford Inc responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2024

Dealership Rating
Employee Rating

I’ve purchased three vehicles from Ross, and each experience has been exceptional. His expertise and professionalism truly elevate the car-buying process. Ross is incredibly patient and addresses all More

by Shelly.jackson0829
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 10, 2024

Mike Murphy Ford Inc responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

October 28, 2024

Dealership Rating
Employee Rating

Ross was great! He was very professional, explained everything great, and did a fantastic job explaining everything. He was also very patient with my wife, which I a More

by Jwbledsaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curt Crozier

Nov 01, 2024

Mike Murphy Ford Inc responded

Hello, we're happy you found Ross to be so supportive during your experience here at Mike Murphy Ford. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 22, 2024

Dealership Rating
Employee Rating

I had a good experience from start to finish with Mike Murphy Ford. Ross was proactive in finding us the truck we wanted through a dealer exchange. More

by ryan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 26, 2024

Mike Murphy Ford Inc responded

Hi Ryan, we're pleased to hear everything was completed to your satisfaction! Thanks again for your business! Take care!

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