Ross Ketcham
Ross Ketcham at Mike Murphy Ford Inc
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Ross Ketcham

Sales Specialist

Mike Murphy Ford Inc

565 W Jackson St
Morton, IL 61550

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5.0
10 Reviews
5.0

10 Reviews

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10 Reviews of Ross Ketcham

November 13, 2024

Dealership Rating
Employee Rating

Ross provided great service, he was very knowledgeable and helpful navigating the sales issues that came out during the deal. More

by jjchuy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Murphy, Curt Crozier

Nov 18, 2024

Mike Murphy Ford Inc responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

November 12, 2024

Dealership Rating
Employee Rating

A great experience! Ross was great to work with,very patient when I changed my mind a few times during the process! Everyone I met at Mike Murphy was very kind! I love m More

by llittle99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curt Crozier , The staff at the front desk!

Nov 14, 2024

Mike Murphy Ford Inc responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2024

Dealership Rating
Employee Rating

I’ve purchased three vehicles from Ross, and each experience has been exceptional. His expertise and professionalism truly elevate the car-buying process. Ross is incredibly patient and addresses all More

by Shelly.jackson0829
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 10, 2024

Mike Murphy Ford Inc responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

October 28, 2024

Dealership Rating
Employee Rating

Ross was great! He was very professional, explained everything great, and did a fantastic job explaining everything. He was also very patient with my wife, which I a More

by Jwbledsaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curt Crozier

Nov 01, 2024

Mike Murphy Ford Inc responded

Hello, we're happy you found Ross to be so supportive during your experience here at Mike Murphy Ford. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 22, 2024

Dealership Rating
Employee Rating

I had a good experience from start to finish with Mike Murphy Ford. Ross was proactive in finding us the truck we wanted through a dealer exchange. More

by ryan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 26, 2024

Mike Murphy Ford Inc responded

Hi Ryan, we're pleased to hear everything was completed to your satisfaction! Thanks again for your business! Take care!

October 16, 2024

Dealership Rating
Employee Rating

Great dealership to work with. Answered all questions and addressed all concerns. I would highly recommend Mike Murphy Ford to anyone looking for great service and price. More

by Beachnut
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 19, 2024

Mike Murphy Ford Inc responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2024

Dealership Rating
Employee Rating

Mike Murphy was so easy to work with and very accommodating. They helped me find just what I needed. Ross made the process quick and easy. Highly recommend working with him! More

by chrisbrown.id.2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alicia Holden

Oct 17, 2024

Mike Murphy Ford Inc responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

October 01, 2024

Dealership Rating
Employee Rating

I wasn’t even in the market for a new truck, but Ross and the team at Mike Murphy made this too good of a deal to not spur of the moment drive 2 hours to do. Love it! More

by IShouldBeInWisconsinRightNow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 12, 2024

Mike Murphy Ford Inc responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 01, 2024

Dealership Rating
Employee Rating

I've purchased 3 vehicles from Ross and each time is a wonderful experience. He truly helpful and always gives his customer his best. We will purchase our next vehicle from Ross. More

by gwilcox77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curt Crozier

Oct 06, 2024

Mike Murphy Ford Inc responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

October 01, 2024

Dealership Rating
Employee Rating

I was very happy with Mike Murphy Ford and especially my salesperson Ross Ketchum. Ross is knowledgable and easy to deal with. Very easy process to buy a vehicle there from sales to the finance team. Thank More

by ddhicks65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alicia Holden

Oct 06, 2024

Mike Murphy Ford Inc responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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