Ross Geiger

I was very pleased with the professional manner that the service advisor Ross Geiger provided. He was very helpful in explaining the technician’s findings. I would highly recommend requesting Ross when you service advisor Ross Geiger provided. He was very helpful in explaining the technician’s findings. I would highly recommend requesting Ross when you go there for service. More

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Ross Geiger was very professional and gave excellent service. I had a leak in the hydralic fluid to open the trunk and lower the hard top convertible. They did a excellent job. service. I had a leak in the hydralic fluid to open the trunk and lower the hard top convertible. They did a excellent job. More

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I recently had my 2013 Mercedes C250 serviced at Walter’s Mercedes-Benz of Riverside, and I must say, the experience was exceptional. From the moment I arrived, the staff was courteous and professional. My s Mercedes-Benz of Riverside, and I must say, the experience was exceptional. From the moment I arrived, the staff was courteous and professional. My service advisor, Ross Geiger, truly stood out. He greeted me promptly and listened attentively as I explained the issues I was experiencing with my car. Ross’s friendly demeanor and willingness to help immediately put me at ease. Ross Geiger’s expertise and transparency were particularly impressive. He thoroughly explained the necessary repairs and provided a detailed quote, ensuring I understood everything involved. What I appreciated most was his honesty in providing the best deals available and being transparent with the quote. He didn’t try to upsell me on services I didn’t need; instead, he focused on resolving the issues efficiently and cost-effectively. Thanks to Ross Geiger, the service was completed on time, and all my concerns were addressed. Walter’s Mercedes-Benz of Riverside has earned my trust, and I highly recommend their service department, especially Ross Geiger, to anyone seeking top-notch Mercedes-Benz service. More

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This dealer no longer provides good loaners car service. They have teamed up with Enterprise and the rental company doesn’t even provide a car that the same grade as Mercedes. I was at the dealership by 9am They have teamed up with Enterprise and the rental company doesn’t even provide a car that the same grade as Mercedes. I was at the dealership by 9am and they told me there’s no more loaners car when there were lines if loaners car outside the office, so instead, Chevy Malibu was what they offered from Enterprise. More

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Kelly Sandefur is The best! ! She listens to you and makes sure all of you vehicle issues are addressed !💕💕 ! She listens to you and makes sure all of you vehicle issues are addressed !💕💕 More

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The service advisor, Ross Geiger, was informative and thoroughly explained all recommendations. All staff are friendly and helpful. thoroughly explained all recommendations. All staff are friendly and helpful. More

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I cannot speak highly enough of Machito Adams who assisted me through the entire process. He was incredibly knowledgeable about the various models and options available, taking the time to understand assisted me through the entire process. He was incredibly knowledgeable about the various models and options available, taking the time to understand my needs and preferences. He provided detailed explanations about the features and benefits of each vehicle, helping me make an informed decision without any pressure. His professionalism and dedication truly made my buying experience memorable! More

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Excellent service! ! Ross Grigier is always professional and very nice. I enjoy coming in for service ! Ross Grigier is always professional and very nice. I enjoy coming in for service More

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Ross Geiger was prompt, friendly, and very capable. He was honest about what I needed and gave me the best deals available. Since I needed four new tires I appreciated his efforts. Car was done prom He was honest about what I needed and gave me the best deals available. Since I needed four new tires I appreciated his efforts. Car was done promptly, washed, and work was excellent. I really enjoyed working with him; he is friendly and personal. More

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Ross Greiger Ross was very accommodating he realized I was trying to read a book it was a bit loud in the waiting area he escorted me upstairs to a quieter room. Great customer service was trying to read a book it was a bit loud in the waiting area he escorted me upstairs to a quieter room. Great customer service More

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