The service of my car was done according to our
preference but has
made recommendation for future services by advisor Ross Geiger and
was able to finish the service on time as promise.
preference but has
made recommendation for future services by advisor Ross Geiger and
was able to finish the service on time as promise.
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by nomisjlcorp
Service Price Transparency
Nov 15, 2024 -
Walter's Mercedes-Benz of Riverside responded
Providing immaculate service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Ross's efforts could meet your satisfaction! We are thrilled to know that everything was done according to your preference and they finished your vehicle on time as promised. If you ever have any questions or concerns please do not hesitate to give us a call.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
I went in for a smog check and certification and had the
pleasure of working with Ross Geiger. He was professional, knowledgeable, friendly, responsive, efficient and answered all of my questions. My car’
pleasure of working with Ross Geiger. He was professional, knowledgeable, friendly, responsive, efficient and answered all of my questions. My car’s service was completed within the timeframe he quoted me. He made sure to have my car washed and that the car wash was done professionally. I highly recommend Walter’s Mercedes dealership and their service department. I hope you have the pleasure of working with Ross, he’s a wonderful individual to interact with. Thank you Ross for your EXCELLENT service.
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by Rosey22
Service Price Transparency
Nov 07, 2024 -
Walter's Mercedes-Benz of Riverside responded
Rosey,
Providing excellent service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Ross's efforts could meet your satisfaction and high recommendation! We are thrilled to know that he was professional, knowledgeable, friendly, responsive and a pleasure to work with. If you ever have any questions or concerns please do not hesitate to give us a call.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Walters Mercedes is a great place to shop for a car.
The sales and service department are always courteous and friendly.
The sales and service department are always courteous and friendly.
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by arturo_rodriguez68
Service Price Transparency
Oct 11, 2024 -
Walter's Mercedes-Benz of Riverside responded
Arturo,
We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was courteous and friendly. We hope to have the opportunity to serve you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Alex Ramirez provided excellent service as did all of
Walter’s while i was at the dealer
Walter’s while i was at the dealer
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by rdrobek
Service Price Transparency
Oct 03, 2024 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Alex this incredible review! We are glad to hear that Alex took top tier care of you and your automotive needs. We are happy to know that he provided you with excellent service. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Service is very good and the time is perfect .
and the the customer service is excellent .
and the the customer service is excellent .
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by Ehafez48Ezzat
Service Price Transparency
Sep 27, 2024 -
Walter's Mercedes-Benz of Riverside responded
Providing excellent and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were very good and the time was perfect. Please do not hesitate to give us a call if you ever have any questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Ross Geiger was very helpful.
Explained what was needed and what needed to be done.. Overall good experience.
Explained what was needed and what needed to be done.. Overall good experience.
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by sandyusa200
Service Price Transparency
Sep 23, 2024 -
Walter's Mercedes-Benz of Riverside responded
Sandy,
Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Ross's efforts could meet your satisfaction! We are thrilled to know that he was very helpful and made your overall experience good. Please do not hesitate to give us a call if you ever have any questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Ross gave excellent client service.
He was very thorough. He went above and beyond to get my tires approved by the warranty .
He was very thorough. He went above and beyond to get my tires approved by the warranty .
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by c_barragan
Service Price Transparency
Sep 03, 2024 -
Walter's Mercedes-Benz of Riverside responded
Providing excellent and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Ross's efforts could meet your satisfaction! We are thrilled to know that he was very thorough and went above and beyond for you. Please do not hesitate to give us a call if you ever have any questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
I had an excellent experience with Ross Geiger at
Walter's Mercedes-Benz in Riverside. He was professional and attentive while overseeing the oil change, transmission fluid, and differential fluid se
Walter's Mercedes-Benz in Riverside. He was professional and attentive while overseeing the oil change, transmission fluid, and differential fluid service for my 2016 C63S. Ross explained the maintenance process clearly and ensured my car was ready promptly. His knowledge and friendly demeanor made the service seamless. I highly recommend Ross for anyone needing service at this dealership.
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by jnw2039
Service Price Transparency
Sep 03, 2024 -
Walter's Mercedes-Benz of Riverside responded
We are grateful for you leaving Ross this flawless review and recommendation! We are thrilled to hear that Ross took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he was professional and attentive. We hope to see you again the next time your vehicle needs service.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
We have been a customer of Walter's Mercedes since 2003
when we bought our first Mercedes ML 350 and it is still running until now. They have excellent customer service then so we bought our 2nd Mercedes
when we bought our first Mercedes ML 350 and it is still running until now. They have excellent customer service then so we bought our 2nd Mercedes 2017 GLE from them and still have good customer service, not only sales department but especially service department. Our service advisor Ross Geiger explained very well to us what maintenance service needs to be done. He is knowledgeable, knows what he is talking about. He is professional and courteous.
Our car was ready on time and clean as promised.
Excellent customer service.
If I buy another Mercedes ( if they have a hybrid ) I will get it at Walters Mercedes.
I can't remember all the names, but the service department receptionist who scheduled my appointment was accommodating,
professional and courteous.
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by mocclopez
Service Price Transparency
Jul 29, 2024 -
Walter's Mercedes-Benz of Riverside responded
mocclopez,
We are grateful for you leaving Ross this wonderful review! We are thrilled to hear that Ross took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was professional and courteous. We hope to see you again the next time your vehicle needs service.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Ross Geiger, is one of the BEST service reps for Walter's
Mercedes-Benz of Riverside. My vehicle lost power driving and I had to have it towed to Walters. Ross was professional, polite and heard of my exper
Mercedes-Benz of Riverside. My vehicle lost power driving and I had to have it towed to Walters. Ross was professional, polite and heard of my experience. He took his time to get things done right. My vehicle had an issue that was not familiar to them. So Walter's Mercedes-Benz of Riverside they had the folks from the headquarters come to review the issue, fixed it and it’s working well again. I maintain my vehicle like clockwork and was surprised to be driving a vehicle that didn’t have power. It has been driving well now for 2 days and I’m so very glad and grateful I had Ross Geiger to assist me with this repair.
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by Coco
Service Price Transparency
Jun 17, 2024 -
Walter's Mercedes-Benz of Riverside responded
Coco,
Thank you so much for leaving Ross this positive review! We are glad to hear that Ross took great care of you and your automotive needs. We are happy to know that he was professional and polite. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
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