I cannot speak highly enough of Machito Adams who
assisted me through the entire process. He was incredibly knowledgeable about the various models and options available, taking the time to understand
assisted me through the entire process. He was incredibly knowledgeable about the various models and options available, taking the time to understand my needs and preferences. He provided detailed explanations about the features and benefits of each vehicle, helping me make an informed decision without any pressure. His professionalism and dedication truly made my buying experience memorable!
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by zala Kintaudi
Dec 24, 2024 -
Walter's Mercedes-Benz of Riverside responded
Zala,
We appreciate you for leaving Machito this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that Machito provided you with top notch service. We are delighted to know that he was incredibly knowledgeable, took the time to understand your needs, preferences and was professional. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Excellent service!
! Ross Grigier is always professional and very nice.
I enjoy coming in for service
! Ross Grigier is always professional and very nice.
I enjoy coming in for service
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by Karen Coleman
Service Price Transparency
Dec 02, 2024 -
Walter's Mercedes-Benz of Riverside responded
Karen,
We are grateful for you leaving Ross this wonderful review! We are pleased to know that he was professional, very nice and provided you with excellent service as always. We look forward to serving you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Ross Geiger was prompt, friendly, and very capable.
He was honest about what I needed and gave me the best deals available. Since I needed four new tires I appreciated his efforts. Car was done prom
He was honest about what I needed and gave me the best deals available. Since I needed four new tires I appreciated his efforts. Car was done promptly, washed, and work was excellent. I really enjoyed working with him; he is friendly and personal.
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by mmmvd
Service Price Transparency
Nov 25, 2024 -
Walter's Mercedes-Benz of Riverside responded
We are grateful for you leaving Ross this wonderful review! We are thrilled to hear that Ross took excellent care of you. We are pleased to know that he was prompt, very capable, friendly, honest and you enjoyed working with him. We hope to have the opportunity to serve you again in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Ross Greiger
Ross was very accommodating he realized I
was trying to read a book it was a bit loud in the waiting area he escorted me upstairs to a quieter room. Great customer service
was trying to read a book it was a bit loud in the waiting area he escorted me upstairs to a quieter room. Great customer service
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by Karen Coleman
Nov 25, 2024 -
Walter's Mercedes-Benz of Riverside responded
Karen,
Thank you for leaving Ross this positive review! We are happy to know that he was very accommodating and provided you with great service. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
walter mercedes did take good care of my vehicle, Ross
Geiger was very transparent with my quote. I did like the workmanship Ross did, all my issues were resolved.
Geiger was very transparent with my quote. I did like the workmanship Ross did, all my issues were resolved.
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by japerris99
Service Price Transparency
Nov 25, 2024 -
Walter's Mercedes-Benz of Riverside responded
Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Ross's efforts could meet your satisfaction! We are thrilled to know that he was very transparent and all of your issues were resolved. If you ever have any questions or concerns please do not hesitate to let us know.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
The service of my car was done according to our
preference but has
made recommendation for future services by advisor Ross Geiger and
was able to finish the service on time as promise.
preference but has
made recommendation for future services by advisor Ross Geiger and
was able to finish the service on time as promise.
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by nomisjlcorp
Service Price Transparency
Nov 15, 2024 -
Walter's Mercedes-Benz of Riverside responded
Providing immaculate service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Ross's efforts could meet your satisfaction! We are thrilled to know that everything was done according to your preference and they finished your vehicle on time as promised. If you ever have any questions or concerns please do not hesitate to give us a call.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
I went in for a smog check and certification and had the
pleasure of working with Ross Geiger. He was professional, knowledgeable, friendly, responsive, efficient and answered all of my questions. My car’
pleasure of working with Ross Geiger. He was professional, knowledgeable, friendly, responsive, efficient and answered all of my questions. My car’s service was completed within the timeframe he quoted me. He made sure to have my car washed and that the car wash was done professionally. I highly recommend Walter’s Mercedes dealership and their service department. I hope you have the pleasure of working with Ross, he’s a wonderful individual to interact with. Thank you Ross for your EXCELLENT service.
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by Rosey22
Service Price Transparency
Nov 07, 2024 -
Walter's Mercedes-Benz of Riverside responded
Rosey,
Providing excellent service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Ross's efforts could meet your satisfaction and high recommendation! We are thrilled to know that he was professional, knowledgeable, friendly, responsive and a pleasure to work with. If you ever have any questions or concerns please do not hesitate to give us a call.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Walters Mercedes is a great place to shop for a car.
The sales and service department are always courteous and friendly.
The sales and service department are always courteous and friendly.
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by arturo_rodriguez68
Service Price Transparency
Oct 11, 2024 -
Walter's Mercedes-Benz of Riverside responded
Arturo,
We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was courteous and friendly. We hope to have the opportunity to serve you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Alex Ramirez provided excellent service as did all of
Walter’s while i was at the dealer
Walter’s while i was at the dealer
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by rdrobek
Service Price Transparency
Oct 03, 2024 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Alex this incredible review! We are glad to hear that Alex took top tier care of you and your automotive needs. We are happy to know that he provided you with excellent service. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Service is very good and the time is perfect .
and the the customer service is excellent .
and the the customer service is excellent .
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by Ehafez48Ezzat
Service Price Transparency
Sep 27, 2024 -
Walter's Mercedes-Benz of Riverside responded
Providing excellent and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were very good and the time was perfect. Please do not hesitate to give us a call if you ever have any questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
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