Ross Fitzsimmons

Took my truck in to the service department to fix four wheel drive and do a tire rotation well after keeping it a week the four wheel drive wasn’t fixed and they lied about rotating tire because the tire wheel drive and do a tire rotation well after keeping it a week the four wheel drive wasn’t fixed and they lied about rotating tire because the tire I was having a problem with was still in the same position I ended up taking it to the Ford dealership to get it fixed So 300.00 was wasted and I’ll never bring it back to Infiniti again definitely not a honest service department More

by AANGELAFOSS Verified Customer Verified Customer

Report | Print

It used to be better. Managed no good don’t know what happened but 8 cars in that dealership and they didn’t even wanted to do business again. Last chance Managed no good don’t know what happened but 8 cars in that dealership and they didn’t even wanted to do business again. Last chance More

by ENEREY Verified Customer Verified Customer

Report | Print

Excellent always clean,professional and happy people always always helpful dealership is always clean thank you always always helpful dealership is always clean thank you More

by ARLINEM57 Verified Customer Verified Customer

Report | Print

Liked Whitney very much very helpful and kind,she is a credit to your dealership credit to your dealership More

by RBANASIAK Verified Customer Verified Customer

Report | Print

They put in a great front for customer service. They are impossible to get a hold of as they don’t call people back even when they have your car. Very misleading, unprofessional, unreliable mechani They are impossible to get a hold of as they don’t call people back even when they have your car. Very misleading, unprofessional, unreliable mechanics, and are not there for the customers just for the paycheck. More

by Bchapman Verified Customer Verified Customer

Report | Print

I came in for rear brakes. They were very professional, informative and the wait was not long at all. I am pleased with the work done on my vehicle. And I love the free car They were very professional, informative and the wait was not long at all. I am pleased with the work done on my vehicle. And I love the free car wash in every visit More

by Bush_Sharono119 Verified Customer Verified Customer

Report | Print

Great service department, ask for Jorge. Always a pleasure visiting for routine maintenance on my vehicle. Always a pleasure visiting for routine maintenance on my vehicle. More

by rnoble83 Verified Customer Verified Customer

Report | Print

Pedro was very kind and professional. A+ service as always! I will only bring my vehicles here for service! A+ service as always! I will only bring my vehicles here for service! More

Report | Print

Will never buy another infiniti because of this service department. Was told to take my vehicle to another infiniti dealership from service manager Ross when I wanted to bring my car back in for service, b department. Was told to take my vehicle to another infiniti dealership from service manager Ross when I wanted to bring my car back in for service, basically More

by 1SIKG37 Verified Customer Verified Customer

Report | Print

04May23 , Pwr steering total rebuilt @ Infiniti of Melbourne. Mileage=88840. 08 May 24 Starter installed, rack & pinion dropped, steering off. Mileage = 89878. Above done @ Infini Melbourne. Mileage=88840. 08 May 24 Starter installed, rack & pinion dropped, steering off. Mileage = 89878. Above done @ Infinity Stuart. 4-wheel alignment done. Still bad. 04 Jun 24 Re-aligned 4-wheels, done @ Infinity of Melborne, OK. Mileage=90224. Infinity Stuart ruined steering alignment and I had to pay Infinity of Melbourne $189.95 + tax to have it restored. I More

by PHSPIKER Verified Customer Verified Customer

Report | Print