![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/badge-certified-employee-mobile.png)
![Roque Diaz at Volkswagen of Pompano](https://cdn-user.dealerrater.com/images/dealer/28075/employees/a3fee7fd956a.jpg)
Languages Spoken
English
Spanish
12 Reviews
Write a Review12 Reviews of Roque Diaz
June 24, 2024
He is very thorough and understanding. He is the only guy I would see when wanting a certain car. He’s funny and beyond helpful. If you want a guy go to someone who knows the brand persona He is the only guy I would see when wanting a certain car. He’s funny and beyond helpful. If you want a guy go to someone who knows the brand personally and knows how to fit all your needs. He is that guy… 110% More
June 24, 2024
I recently purchased a Mazda CX-5 from 2017, and I couldn't be happier with my decision. The seller, Roque, was extremely helpful, polite, and provided me with excellent advice throughout the buying p couldn't be happier with my decision. The seller, Roque, was extremely helpful, polite, and provided me with excellent advice throughout the buying process. However, there was one issue that I discovered after taking possession of the vehicle - a defective left lateral mirror. Unfortunately, this information was not included in the online description, which meant that I now have to arrange for its repair on my own. Despite this minor setback, I am still satisfied with my purchase and highly recommend Volkswagen Of Pompano Beach. More
June 22, 2024
Robert was great to work with, he went above and beyond to help us, but the new ownership is a significant downgrade. The staff is uninformed of procedures and processes. The communication between manageme to help us, but the new ownership is a significant downgrade. The staff is uninformed of procedures and processes. The communication between management and staff is bad enough that customers notice immediately. It’s very frustrating to have to make 3 trips down to the dealership just to purchase out my lease. The obnoxious neon paint on the windows looks so cheap and classless. I appreciate everything Robert did, he was phenomenal, but would not recommend the dealership based on the experience I’ve had since new ownership More
Other Employees Tagged: Robert Perry
June 16, 2024
Smoothest car buying experience ever! Rocky and his teamwork treated me with respect and made my purchase hassle free! Couldn’t be happier with my new car! Rocky and his teamwork treated me with respect and made my purchase hassle free! Couldn’t be happier with my new car! More
June 06, 2024
Excellent and prompt service Enjoying my new vehicle purchase Finance team was very quick and responsive purchase Finance team was very quick and responsive More
Other Employees Tagged: Robert Perry, Devington Hamilton, Ivan Stajkovic, Tony Herrejon, Igor Aranovskiy, Nilton Strazzi
June 02, 2024
Rocky is an excellent salesmam. He is very approcheable, has great customer service skills and is willing to listen to the customer's needs. Overall great experience not only with R He is very approcheable, has great customer service skills and is willing to listen to the customer's needs. Overall great experience not only with Rocky but with this dealership. More
Other Employees Tagged: Robert Ocasio , Ivana Johnson
June 02, 2024
Roque Diaz, excelente atención. Servicio, explica a detalle todo. Estoy muy contenta con mi nuevo auto, 100% lo recomiendo, quieres la mejor guía.. busca a Roque Diaz. Servicio, explica a detalle todo. Estoy muy contenta con mi nuevo auto, 100% lo recomiendo, quieres la mejor guía.. busca a Roque Diaz. More
May 31, 2024
Rocky was wonderful, He listened to what I wanted and dealing with his boss got me the terms I wanted. It was a great experience ! dealing with his boss got me the terms I wanted. It was a great experience ! More
Other Employees Tagged: Karonnie Cooper
![new 2024 Volkswagen Atlas car, priced at $52,483](https://platform.cstatic-images.com:443/xxlarge/in/v2/8f2ea962-a537-46d5-bdfc-7c53e63d20dd/97b83a03-8c5d-4ae1-b57f-632138d8069c/VmY1LBHBwUaquydJ_3e9KGkTKNY.jpg)
![new 2024 Volkswagen Atlas car, priced at $40,711](https://platform.cstatic-images.com:443/xxlarge/in/v2/8f2ea962-a537-46d5-bdfc-7c53e63d20dd/ceea8030-2862-4b43-bcfd-83634a46ddb8/Xg-WebspNs52j6qjO94ZwXLFYUE.jpg)
![new 2024 Volkswagen Atlas car, priced at $46,874](https://platform.cstatic-images.com:443/xxlarge/in/v2/8f2ea962-a537-46d5-bdfc-7c53e63d20dd/d40efffe-8819-4c6d-988a-b5f9b5114195/h-AmtTYR4euuo5h5qT1peXc9nCE.jpg)
![new 2024 Volkswagen ID.4 car, priced at $41,140](https://platform.cstatic-images.com:443/xxlarge/in/v2/8f2ea962-a537-46d5-bdfc-7c53e63d20dd/77db0a79-4652-4a4e-ad8b-a7a7e20ffe4f/SQHiN5-A9lRLLOw4oy4_rx_DcVo.jpg)
![new 2024 Volkswagen Golf GTI car, priced at $37,309](https://platform.cstatic-images.com:443/xxlarge/in/v2/8f2ea962-a537-46d5-bdfc-7c53e63d20dd/0ba68159-766b-4598-aad0-62be725adf30/Cy_lgYQJt5TkDpVpQGMuEXaT4gs.jpg)