Roque Diaz

He is very thorough and understanding. He is the only guy I would see when wanting a certain car. He’s funny and beyond helpful. If you want a guy go to someone who knows the brand persona He is the only guy I would see when wanting a certain car. He’s funny and beyond helpful. If you want a guy go to someone who knows the brand personally and knows how to fit all your needs. He is that guy… 110% More

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I recently purchased a Mazda CX-5 from 2017, and I couldn't be happier with my decision. The seller, Roque, was extremely helpful, polite, and provided me with excellent advice throughout the buying p couldn't be happier with my decision. The seller, Roque, was extremely helpful, polite, and provided me with excellent advice throughout the buying process. However, there was one issue that I discovered after taking possession of the vehicle - a defective left lateral mirror. Unfortunately, this information was not included in the online description, which meant that I now have to arrange for its repair on my own. Despite this minor setback, I am still satisfied with my purchase and highly recommend Volkswagen Of Pompano Beach. More

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Rocky was super helpful and made this purchase a great experience. I highly recommend using him. experience. I highly recommend using him. More

by Michaelbenarde Verified Customer Verified Customer

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Robert was great to work with, he went above and beyond to help us, but the new ownership is a significant downgrade. The staff is uninformed of procedures and processes. The communication between manageme to help us, but the new ownership is a significant downgrade. The staff is uninformed of procedures and processes. The communication between management and staff is bad enough that customers notice immediately. It’s very frustrating to have to make 3 trips down to the dealership just to purchase out my lease. The obnoxious neon paint on the windows looks so cheap and classless. I appreciate everything Robert did, he was phenomenal, but would not recommend the dealership based on the experience I’ve had since new ownership More

by alloy Verified Customer Verified Customer

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Smoothest car buying experience ever! Rocky and his teamwork treated me with respect and made my purchase hassle free! Couldn’t be happier with my new car! Rocky and his teamwork treated me with respect and made my purchase hassle free! Couldn’t be happier with my new car! More

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Great to deal with? Sales dept made our purchase a pleasure!Would definitely recommend Have already recommended Sales dept made our purchase a pleasure!Would definitely recommend Have already recommended More

by kathyw1 Verified Customer Verified Customer

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Excellent and prompt service Enjoying my new vehicle purchase Finance team was very quick and responsive purchase Finance team was very quick and responsive More

by OSCARRAMOS121 Verified Customer Verified Customer

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Roque Diaz, excelente atención. Servicio, explica a detalle todo. Estoy muy contenta con mi nuevo auto, 100% lo recomiendo, quieres la mejor guía.. busca a Roque Diaz. Servicio, explica a detalle todo. Estoy muy contenta con mi nuevo auto, 100% lo recomiendo, quieres la mejor guía.. busca a Roque Diaz. More

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Rocky is an excellent salesmam. He is very approcheable, has great customer service skills and is willing to listen to the customer's needs. Overall great experience not only with R He is very approcheable, has great customer service skills and is willing to listen to the customer's needs. Overall great experience not only with Rocky but with this dealership. More

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Rocky was wonderful, He listened to what I wanted and dealing with his boss got me the terms I wanted. It was a great experience ! dealing with his boss got me the terms I wanted. It was a great experience ! More

by CSHEM999 Verified Customer Verified Customer

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