Ronnie Fernandez Jr.

Had a insurance claim paid the dealer they me to still paid them 29 hundred more for 2 parts to get my car to start they said my car couldn't start with out the part I told my other key there and .y car s paid them 29 hundred more for 2 parts to get my car to start they said my car couldn't start with out the part I told my other key there and .y car started Ronal Fernandez has been lying to me for 3 weeks about my car can't start. I let him see that it can start he want to call the police for me. My car been there for 3 weeks. I video me staring my car that they told me couldn't start with out the parts Ronald Fernandez and the manager Aaron both. I know something was wrong. I didn't get no paperwork about me car from them and papers they has I couldn't see them.Ronald said you a key 😅 it me car but when I started the Ronald got in on the other side push the button and turn it off I thought he was going to kill me for the look on his face then he said disabled the car she going to take disabled the car that couldn't start,I thought it was disabled already from what you was telling me. More

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Love the service. Did not have long wait. And was very on point. I was able to track service of car on phone. Did not have long wait. And was very on point. I was able to track service of car on phone. More

by LYNETTESTEWART45 Verified Customer Verified Customer

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Usually, I receive excellent service. This time I did not. A problem wasn’t resolved This time I did not. A problem wasn’t resolved More

by NALLAINBARRE Verified Customer Verified Customer

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The staff is always friendly and courteous. I reliable on Ray Brandt for all my services for my vehicle. I reliable on Ray Brandt for all my services for my vehicle. More

by ALINDS34 Verified Customer Verified Customer

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I've never had any problems with the dealership, everyone was very courteous and professional. When I think something is wrong with my car, they'll tell me to bring it in that day. No complaints. everyone was very courteous and professional. When I think something is wrong with my car, they'll tell me to bring it in that day. No complaints. More

by BJ7427 Verified Customer Verified Customer

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Horrible Communication! I had dropped my g35 coupe off because i lost my key fob and needed a new one on that fact i live 2 hours from this dealership and it was the closest I had dropped my g35 coupe off because i lost my key fob and needed a new one on that fact i live 2 hours from this dealership and it was the closest one to bring it to in that moment, but called the next day and a woman said it was being done and i asked will it be done in about 2 hours she said yes shouldn’t take that long and it would be ready but i get there and the key was not even at the office nor had my car been touched so i had to drive 2 hours back home without my car from there mistake! I even asked for a discount for the mistake on communication on there end and they said yes and still had no discount! other than that they were all professional people but 0 knowledge in communication with there customers… More

by GAVIN Verified Customer Verified Customer

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Awesome service love the technician who service my car👍👍Very satisfied customer .Keep up the great work!!!! car👍👍Very satisfied customer .Keep up the great work!!!! More

by FAITH123PT Verified Customer Verified Customer

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They didn’t fix the problem, but I really appreciate them for checking it for me for checking it for me More

by LUCASSHALANDA6 Verified Customer Verified Customer

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My car was in the shop for 11 weeks. It was returned in worse condition than when it was brought in. It was returned in worse condition than when it was brought in. More

by David Sewell Verified Customer Verified Customer

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Friendly, punctual, helpful, concerned about my experience, above and beyond to satisfy me, Caring, accommodating, flexible, positive, experience, above and beyond to satisfy me, Caring, accommodating, flexible, positive, More

by DEIDRADUDLEY Verified Customer Verified Customer

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