Excellent service as always.
Scheduling is easy. Work completed on time and issues explained clearly.
Scheduling is easy. Work completed on time and issues explained clearly.
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by rbroughton13
Service Price Transparency
Jun 06, 2024 -
Herb Chambers Lexus of Sharon responded
We're delighted to hear that you had another great experience with us at Herb Chambers Lexus of Sharon. Thanks for highlighting our easy scheduling and clear communication!
Check in was smooth.
The advisor quickly processed the work order and the work was completed on time and in good order. Great place to have car serviced The advisor was g
The advisor quickly processed the work order and the work was completed on time and in good order. Great place to have car serviced The advisor was great.
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by mazzarella
Service Price Transparency
Jun 04, 2024 -
Herb Chambers Lexus of Sharon responded
Thanks for sharing your experience! We're glad to hear the check-in process was smooth and that our team at Herb Chambers Lexus of Sharon took good care of you. We appreciate your support!
The service rep Ronni was amazing as always and very
professional. I had another great experience with Lexus service department. Ronni was also helpful with introducing me with a sales agent from Lexus
professional. I had another great experience with Lexus service department. Ronni was also helpful with introducing me with a sales agent from Lexus for a future purchase.
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by Keith
Service Price Transparency
May 15, 2024 -
Herb Chambers Lexus of Sharon responded
Keith, it's great to know that Ronni provided you with such excellent service at Herb Chambers Lexus of Sharon. We're looking forward to assisting you with your future purchase!
Lexus of Sharon always has exceptional service!
My service representative Ronni is always willing to go the extra mile when it comes to customer service. That’s why I keep coming back!
My service representative Ronni is always willing to go the extra mile when it comes to customer service. That’s why I keep coming back!
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by skaplan
Service Price Transparency
May 15, 2024 -
Herb Chambers Lexus of Sharon responded
We're delighted to know that you've had consistently exceptional service with us at Herb Chambers Lexus of Sharon! It's great to see Ronni going the extra mile for our customers. We appreciate your loyalty and look forward to serving you in the future!
You consistently demonstrated a deep understanding of the
issue of my car because your strong skill set is great asset to Herb Chambers Lexus.
issue of my car because your strong skill set is great asset to Herb Chambers Lexus.
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by philguyli6
Service Price Transparency
May 09, 2024 -
Herb Chambers Lexus of Sharon responded
We're glad to know our team at Herb Chambers Lexus of Sharon was able to assist you effectively with your car issues, Phil. We strive for excellence and appreciate the recognition! Safe travels in your Lexus!
Great service and great work by the Technicians work was
done in an expeditious manner
done in an expeditious manner
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by bwojcik
Service Price Transparency
May 08, 2024 -
Herb Chambers Lexus of Sharon responded
We are elated to know the Herb Chambers Lexus of Sharon team met your five-star expectations! Thank you for sharing.
Ronnie was very pleasant and knowledgeable about visit to
herb chambers to service my lexus
herb chambers to service my lexus
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by mark
Service Price Transparency
May 08, 2024 -
Herb Chambers Lexus of Sharon responded
Mark, thanks for commending Ronnie for his standout service! We look forward to assisting you again at Herb Chambers Lexus of Sharon.
Excellent service today when I brought my ES350 in for
service. Ronnie Travers was amazing. She made my experience enjoyable.
service. Ronnie Travers was amazing. She made my experience enjoyable.
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by loandt88
Service Price Transparency
May 03, 2024 -
Herb Chambers Lexus of Sharon responded
We're so glad to know that Ronnie made your service visit enjoyable at Herb Chambers Lexus of Sharon. We appreciate the positive feedback and look forward to assisting you again in the future!
Sometimes mistakes are made during the servicing of a
vehicle but what matters most is how the service department and dealership handles those mistakes. They could try to deny responsibility and make the
vehicle but what matters most is how the service department and dealership handles those mistakes. They could try to deny responsibility and make the customer pay for the fix. Not this dealership. They assumed responsibility for the mistake made on my car and took care of all costs and fixes. To me that speaks volumes of the integrity of the dealership and service department. I will continue to have my vehicle service there as with the exception of this one issue the many years service have been excellent.
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by Mcorvese
Service Price Transparency
Other Employees Tagged:
Thomas McCafferty
Apr 22, 2024 -
Herb Chambers Lexus of Sharon responded
We appreciate your understanding and trust in us! It's true, mistakes can happen but we always strive to make things right at Herb Chambers Lexus of Sharon. We're glad that our service department could resolve the issue for you promptly and efficiently. Thank you for continuing to choose us for your vehicle needs!
I really appreciate Ronni & Herb Chambers Lexus.
Service is outstanding.
My late husband and I have purchased several vehicles from this dealership, over many years (thank you Sam Pellows for en
Service is outstanding.
My late husband and I have purchased several vehicles from this dealership, over many years (thank you Sam Pellows for enduring us!). I continue my relationship with this company because I trust them to keep my vehicle safe (I carry precious grandchildren cargo!).
Today, I had an unexpected, but extremely necessary expenseduring a routine service. Ronni located and applied an unexpected discount coupon…thank you Ronni!!
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by mpoemma@ Comcast.net
Service Price Transparency
Apr 11, 2024 -
Herb Chambers Lexus of Sharon responded
We're so glad to know that you've had a long and positive relationship with our team at Herb Chambers Lexus of Sharon. It's wonderful to see how much trust you have in us, especially when it comes to your precious cargo! We'll be sure to pass on your thanks and appreciation for Ronni as well!