Rondel Black
Rondel Black at Beck Toyota
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Rondel Black

Service Advisor

Beck Toyota

8055 US-31
Indianapolis, IN 46227

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8 Reviews
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8 Reviews

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8 Reviews of Rondel Black

August 30, 2023

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Employee Rating

Always a good experience at Beck. One issue we had this time with the service department was that instead of calling the number we asked them to that day, they called a number in the More

by mlduffer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Will Hassell , Jon Roberts

Sep 05, 2023

Beck Toyota responded

Thank you for visiting Beck Toyota’s service department. I am glad that we could provide an overall positive experience and appreciate your feedback. We appreciate any and all feedback as it allows us to improve our service to ensure future satisfaction. Please let me know if there is anything else we can do for you. Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600

Sep 05, 2023

Beck Toyota responded

Thank you for visiting Beck Toyota’s service department. I am glad that we could provide an overall positive experience and appreciate your feedback. We appreciate any and all feedback as it allows us to improve our service to ensure future satisfaction. Please let me know if there is anything else we can do for you. Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600

August 07, 2023

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Employee Rating

The people at Beck are always on their game courtesy and respect is #1 with these guys. I was having my 08n Tundra serviced when Dave Kellar informed me of an available 2023 Tundra LTD in stock .... the r More

by carlmcfaddensr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2023

Beck Toyota responded

I appreciate you for letting others know about your experience, Carl! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

May 29, 2023

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Employee Rating

David Langston is our go-to sales rep. We are on our 4th car now with him. He's just an exceptional salesman, easy going, always courteous, and honest. He doesn't pressure the buyer but More

by Meredith2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Langston, Jon Roberts

May 27, 2023

Dealership Rating
Employee Rating

Your staff is always so friendly and helpful. The sitting area is always clean and welcoming and the service is always completed in a very timely mannner. We love Beck Toyota! More

by Kensey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 17, 2022

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Employee Rating

I like this dealership I’m happy with how kindly I’m treated when there. It’s all part of the luxury experience. I’m waiting on my new car to be delivered! More

by CH18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2022

Beck Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, David Olivares, General Manager, david@becktoyota.com, 317-882-2600

April 10, 2021

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Employee Rating

Booking was easy. Dropping off the car was easy and the next steps were clearly outlined. You met timelines, and updated me with information throughout the day. Excellent! More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2021

Beck Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. David Olivares, General Manager, david@becktoyota.com, 317-882-2600

February 29, 2020

Dealership Rating
Employee Rating

Beck is best Everyone is always very courteous. The work was done sooner than they promised. The young lady at the desk in the service department said I reminded More

by margaretpatton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Steen, Melissa West

Mar 01, 2020

Beck Toyota responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600

February 21, 2019

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Employee Rating

Fair and Professional Both the sales center and the service center adhere to ethical practices. I think they are the best Toyota dealership in the region. They are profes More

by mclements6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Luckett , Greg Rounds

Feb 21, 2019

Beck Toyota responded

Margaretc, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. We are happy to hear our team described as professional, fair, and efficient. If you need anything else for your vehicle, please let us know. Kind regards, David Olivares, General Manager, david@becktoyota.com, 317-882-2600

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