Ronald Webb

Poor poor customer service Bought a 22 Tucson and the lease has been up For three months now yet tried to call the dealer sales dept and buy the vehicle with no answer from sales Trevor Torres was rud lease has been up For three months now yet tried to call the dealer sales dept and buy the vehicle with no answer from sales Trevor Torres was rude and only cares about the $3000 bait n switch program yet the owner Rick Torres is sitting in fla as absentee dealer, principal owner and never return bc anyone calls That what happens when you let children run a dealer If you get a call from the sales team RUN AWAY they don’t have your best interest in mind And most of the USED VEHICLES are smashed Up vehicle they bought from the auction Check car fax and watch out for the $3000 upsell scam More

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2023 Tucson Limited list for $29k but then they said it was listed wrong and tried to sell me for $39k. They refuse to honor listed price! was listed wrong and tried to sell me for $39k. They refuse to honor listed price! More

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Customer service really isn't that good. They do have good deals on cars. And the trade in promo they have is not a lie and definitely legit. But there service isn't good. My sales agent was They do have good deals on cars. And the trade in promo they have is not a lie and definitely legit. But there service isn't good. My sales agent was basically rushing me through out the entire process. She didn't know alot of information on the cars. I kept asking if the car had solar panels and she was like there's no sun roof and then peeled off the plastic on the roof after pointing it out to see there's solar panels on the car. She told me she set up my blue link didn't even do it at all or right one or another. Then I called customer service because I forgot something in my old car. I asked if they could set it aside and they told me they left it with the cashier. Then my gf drives to pick it up they didn't even know what was going on to find out. They never even took the thing out of my old car I traded in. If you wanna look for some decent pricing on cars they have it l. If you wanted to be treated in a professional manner keep looking you will get better customer service in a Mc Donald's in the worst part of fall river Part 2 so now I came back and bought a second car trying to give them a second chance and of course another bad experience. First issue is I told them I have a car that's having issues I want to get rid of it with transferring next to nothing of negative equity oh sure we can do that don't worry we will take care of you. Tell me how they tried to sell me on a car and SIGN for it as well off a trade in they literally just got that day without even checking it out. Next thing I know I get a call saying we can't sell you the car it needs like 7k worth of repairs. So now I have to go with a different car no problem I was kind of hesitant anyway because it had almost 100k miles. So now I'm getting this new elantra and I was trying to do a trade in program after goinf back and fourth just to sum up this crap show. The whole point of me coming back to this dealership was for there TRADE in program they agreed ro give me 8k for my car and I would have to put down 1200 and transfer over 500 negative equity totally cool with that. Next thing I know there transferring 8k worth of negative equity and charging me full price for the car even the sales agent was caught off guard because the Managers are sneaks that like to screw over customers. I was so tired and drained I just bought the car anyways but I swear on my kids I will never come back to this terrible dealership again. And the managers acted like they were doing me a favor. Only nice thing was the honesty and time taken out of the sales agent Jose he drove to my house to drop off the car and made sure I was taken care of.and he was also very reliable. But don't BUY A CAR FROM THIS PLACE YOU WILL GET SCREWED SOME WAY More

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Very informative about car I was interested in great deal Well recommend dealer to my friends Well recommend dealer to my friends More

by noeoli66 Verified Customer Verified Customer

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We waited a while but turned out to be fine we have our car thankyou We didn’t think it was Going to happen car thankyou We didn’t think it was Going to happen More

by John Verified Customer Verified Customer

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Excellent experience, great deal on new vehicle. No pressure, no back and forth with the manager. salesman was very helpful. Highly recommend Ronnie the salesman. pressure, no back and forth with the manager. salesman was very helpful. Highly recommend Ronnie the salesman. More

by mmiguel33 Verified Customer Verified Customer

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Got a good deal on the car but that’s we’re my satisfaction level stopped. Ronnie was very pushy. Not very communicative. Had to come to the dealership a week later after receiving my car to pick satisfaction level stopped. Ronnie was very pushy. Not very communicative. Had to come to the dealership a week later after receiving my car to pick up paperwork that was suppose to be done when I picked the car up. Ronnie also made no effort to show any features on the car or anything so I feel like as soon as Ronnie had the sale. His help pretty much stopped. I don’t believe I will recommend someone here in the future. Joe the finance manager was great and your inventory specialist was great. But I will not, I repeat not send anyone to Ronnie. More

by Hockeytg Verified Customer Verified Customer

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I always feel very comfortable when I come to the dealership. Brandon/Ron and everyone else are always very nice. dealership. Brandon/Ron and everyone else are always very nice. More

by DALVES3 Verified Customer Verified Customer

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Great people talked with respect and knowledgeable about the car that i picked out will definitely b back and told alot people about this great place the car that i picked out will definitely b back and told alot people about this great place More

by freitas8500 Verified Customer Verified Customer

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Ronnie Webb was our salesman and there was no pressure on buying. We went to other dealers and they pressured us to purchase without shopping. buying. We went to other dealers and they pressured us to purchase without shopping. More

by Revjay Verified Customer Verified Customer

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