Ronald Stevenson

Service dept. opens up really early to start their day. with Niello Volkswagen. It makes our visit more efficient. opens up really early to start their day. with Niello Volkswagen. It makes our visit more efficient. More

by ilas.thomasj19 Verified Customer Verified Customer

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The service tech was friendly and knowledgeable and explained everything, and went over other service options in the future as well. explained everything, and went over other service options in the future as well. More

by JAPOLAGRUTO Verified Customer Verified Customer

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Niello has continued to be a trustworthy and efficient dealership. The staff do well to create and maintain a friendly and inviting environment. So far, every service or interaction I've had with them has dealership. The staff do well to create and maintain a friendly and inviting environment. So far, every service or interaction I've had with them has been good, hope things will continue as such! More

by DONALDBYERS14 Verified Customer Verified Customer

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Super timely regarding services and communicated effectively what needed to be done for my car effectively what needed to be done for my car More

by luvunoahbear Verified Customer Verified Customer

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Very friendly and efficient but patient crew. Oil change is worth the price and staff are honest about necessary versus optional repairs. Oil change is worth the price and staff are honest about necessary versus optional repairs. More

by Suz Verified Customer Verified Customer

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As always, the experience was smooth, the service was friendly and professional. Niello always goes the extra mile to keep my car running well. They even gave it a much needed wash! There were no pressu friendly and professional. Niello always goes the extra mile to keep my car running well. They even gave it a much needed wash! There were no pressured up sales - just complete information and recommendations to keep things optimal. More

by JennSawtelle Verified Customer Verified Customer

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Appt for recall! ! Refused warrenty service with miles $2k past “suggested service point”, then tried to sell warrenty work!!! Pathetic!!! Requested all recall work. W ! Refused warrenty service with miles $2k past “suggested service point”, then tried to sell warrenty work!!! Pathetic!!! Requested all recall work. Was told “two recalls done over air WHILE DRIVING”. This is a safety impossibility!!! More

by TYOUNG110 Verified Customer Verified Customer

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Very helpful. Got me a lift even though I was out of the area range. Excellent customer service. Got me a lift even though I was out of the area range. Excellent customer service. More

by HinojosaBonnie4 Verified Customer Verified Customer

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Ronald Stevenson, the service advisor at Nelo Volkswagen, provided exceptional service. His professionalism, knowledge, and friendly demeanor made the entire process smooth and enjoyable. Highly recommended! provided exceptional service. His professionalism, knowledge, and friendly demeanor made the entire process smooth and enjoyable. Highly recommended! More

by CARSHOWMOTORSCA Verified Customer Verified Customer

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Service is always easy to schedule, and I never feel pressured to fix things. Service staff are super friendly and communicative. I like that I get a complimentary Lyft ride home and back. pressured to fix things. Service staff are super friendly and communicative. I like that I get a complimentary Lyft ride home and back. More

by bemmert.temp Verified Customer Verified Customer

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