Ronald Stevenson

Ron is the man. He so good at helping me out and he makes sure all the work is done correctly. This man needs a raise He so good at helping me out and he makes sure all the work is done correctly. This man needs a raise More

by matt_7832 Verified Customer Verified Customer

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Ron is the absolute best. Thanks Ron and Niello. Highly recommend Ron and Niello VW Sacramento. Thanks Ron and Niello. Highly recommend Ron and Niello VW Sacramento. More

by SANTHI99 Verified Customer Verified Customer

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I recently brought my car to Niello Volkswagen for service and, unfortunately, my experience was frustrating. Ron, who was assisting me, initially told me that a part needed to be ordered under warran service and, unfortunately, my experience was frustrating. Ron, who was assisting me, initially told me that a part needed to be ordered under warranty and that I would need to return once it arrived. However, when I came back, I learned that the part had never been ordered. To make matters worse, he then performed the repair on the spot—something he had previously said couldn’t be done. This lack of communication and transparency led to unnecessary delays and inconvenience, as I had already spent four hours at the dealership during my initial visit. I understand that things happen, but honesty and clear communication are key to a positive customer experience. I hope the dealership can work on improving these aspects to ensure smoother service for future customers. More

by MLATIFPOUR Verified Customer Verified Customer

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Responsive service team, good intake process, nice perks like Uber, waiting area refreshments, car was. like Uber, waiting area refreshments, car was. More

by donaldmar38 Verified Customer Verified Customer

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Ron was super professional and helpful. He explained the issues and how they would be fixed well. He arranged Lyft for me to and from work, which was convenient. The dealership also charged He explained the issues and how they would be fixed well. He arranged Lyft for me to and from work, which was convenient. The dealership also charged and washed my car. More

by NURIDDINIKROMOV Verified Customer Verified Customer

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Fantastic service. Explained service needed and what can be deferred until next interval service. Service time estimate was accurate! Explained service needed and what can be deferred until next interval service. Service time estimate was accurate! More

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Ron is always super friendly and very accommodating. He’s always my preferred service advisor. I’ve been a customer of his for over 10 years. He’s always my preferred service advisor. I’ve been a customer of his for over 10 years. More

by reinettelittle Verified Customer Verified Customer

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10 out of 10. Niello VW always takes care of each and every customer. I am a customer for life! Niello VW always takes care of each and every customer. I am a customer for life! More

by STAYLOR25 Verified Customer Verified Customer

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Matthew is a great communicator. He checked in with me regularly about the car and what repairs were needed and when it would be finished. I am very grateful for his attention to det He checked in with me regularly about the car and what repairs were needed and when it would be finished. I am very grateful for his attention to detail. More

by VJMAPPRAISALS Verified Customer Verified Customer

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Ron is has been my service advisor since I was an 18 year old kid who bought my first Jetta from Roseville VW. He is always professional, caring and really cares that the customer understands what’s going on old kid who bought my first Jetta from Roseville VW. He is always professional, caring and really cares that the customer understands what’s going on. He goes above and beyond and for that is the reason I have followed him to Niello VW. He is a gem and deserves all the praise for keeping his clients happy and taken care of. More

by SANDBOX_SANDALS.0D Verified Customer Verified Customer

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