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Ronald Stevenson
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153 Reviews
153 Reviews
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153 Reviews of Ronald Stevenson
Verified Customer
January 25, 2025
Ron makes my trip to the dealer 😩 a bearable task. I was also impressed with the efficiency of the estimates that he gave me and the accuracy of the completion. Excellent. Thanks. I was also impressed with the efficiency of the estimates that he gave me and the accuracy of the completion. Excellent. Thanks. More
by cbates1261
Other Employees Tagged: The service team is always friendly and interested in recognizing and making sure I am acknowledged when I enter the room.
January 17, 2025
Excellent work, efficient, thorough, solved an issue another car shop was not able to (at least not after two attempts and about $1500); for the 3rd try we took it to niello Sacramento (we now live in F another car shop was not able to (at least not after two attempts and about $1500); for the 3rd try we took it to niello Sacramento (we now live in Folsom— but used to go to niello when we lived in Sac.) Anyway, we’ll definitely return to niello and are 100% satisfied. More
by lilynichols
Other Employees Tagged: My husband had called to troubleshoot and ended up speaking with the lead mechanic (not sure his name 😭). He was phenomenal and above and beyond to answer all our questions. We ultimately brought our car in for the repairs and are 110% satisfied.
January 16, 2025
I travel from Napa for service @ Niello because they are more trustworthy than dealers nearer to me. more trustworthy than dealers nearer to me. More
by lscottbrown10
Other Employees Tagged: Matthew Wirth, Brandon Lamb
January 15, 2025
Although the dealership is far from my home they always accommodate me with deliveries with the most polite people. My experience at the VW dealership was fantastic accommodate me with deliveries with the most polite people. My experience at the VW dealership was fantastic More
by DEBI1976
January 14, 2025
Servicing our fleet of family cars, I have worked closely with a half dozen Dealerships and Repair centers. The customer service at a number of these locations has significantly dropped off over the last 5 y with a half dozen Dealerships and Repair centers. The customer service at a number of these locations has significantly dropped off over the last 5 years. Niello VW, however, is the notable exception to this downward drift. OK, it took me a week to get an appointment to get my battery replaced, but I'd be lying if I didn't say that the people I worked with in the Service Department have got to be the happiest, friendliest people on the planet. These are people who know and love cars, and also seem to sincerely care about their customers. This is such a rare thing these days! Beyond that, because they seem to care and love cars, I feel much better about having them care for my $30k+ vehicle, and feel less bothered the high service cost because they are on my side. Thank-you for doing all that you can to make servicing my car a pleasurable experience! More
by greg.balzer
Other Employees Tagged: Brandon Lamb
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