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Ronald Stevenson
Ronald Stevenson at Niello Volkswagen

Ronald Stevenson

Service Advisor

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
198 Reviews
4.9

198 Reviews

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198 Reviews of Ronald Stevenson

July 17, 2025

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Employee Rating

Outstanding Customer Service. Attentive and supportive of my needs. Excellent communications as to the status of my vehicle and the repairs. Great experience! More

by TALBRECHT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Lamb , Terry Caudle

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Jul 17, 2025

Niello Volkswagen responded

Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 12, 2025

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Excellent first time customer service. Nielo is now our VW dealer of choice. Very impressed. More

by kdraper1
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Workmanship
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Recommend Dealer
Yes
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Jul 12, 2025

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 03, 2025

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Ron was AMAZING - he answered ALL of my questions - even the ones I didn't know I had. He went over and above and even though it was inching closer to a holiday weekend and VERY busy there he took the time More

by LIZMAYLATH
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2025

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 27, 2025

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Great service and great personal customer service from Ron Stevenson. Thank you so much for taking such good care of me and my car ! I will definitely recommend Neillo VW ! More

by J8anderson49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Lamb

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Jun 27, 2025

Niello Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 26, 2025

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Matthew was amazing. He was prompt and attentive and provided the best service. I am always so pleased with Niello Volkswagon. More

by MARQUEZJR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Wirth, Brandon Lamb, Travis Cole, Brent Cooper, Steve Timmel

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Jun 26, 2025

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 25, 2025

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Service was timely and done before appointed time. Wainting area was comfy and they offered me a water. More

by ttommytuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Lamb

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Jun 25, 2025

Niello Volkswagen responded

Tommy, thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 19, 2025

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Very efficient and customer oriented. Wish you were located in Roseville or Rocklin. Appreciate your uber service. More

by donna.lunardini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Wirth, Brandon Lamb, Travis Cole, Brent Cooper, Steve Timmel

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Jun 19, 2025

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 19, 2025

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Employee Rating

As always, excellent service received from Niello Volkswagen. Ron was so kind & understanding during this difficult time for me. Will always appreciate Niello's service as they always manage to keep More

by AAAUTOBODYAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Soriano

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Jun 19, 2025

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 13, 2025

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Employee Rating

Helpful and efficient I will return there for my VW needs I like the LYFT options More

by COAOPZ22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brent Cooper

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Jun 13, 2025

Niello Volkswagen responded

Thanks for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 06, 2025

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Great experience . Very nice person assisted me. Recommend my friends to use this locatiin. Time was as expected. More

by TRF183
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 06, 2025

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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