Ron Thomas

Pleasant experience overall! Highly professional sales staff and dealership. I will recommend Jerry Ulm CDJR. Highly professional sales staff and dealership. I will recommend Jerry Ulm CDJR. More

by robertjones3096 Verified Customer Verified Customer

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Ron was really helpful and knowledgeable! We really appreciate him and Bobby as well. Great team!! We really appreciate him and Bobby as well. Great team!! More

by growingupkennels Verified Customer Verified Customer

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They were able to get me the Wrangler I wanted and at the price I thought was a good price for what I was getting. Thanks to Ron for putting this all together! price I thought was a good price for what I was getting. Thanks to Ron for putting this all together! More

by jdjdsal11 Verified Customer Verified Customer

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We worked out a deal via phone but when I arrived and saw the deal the reason they met my payment ceiling was they extended the loan terms to almost a year longer than discussed. Vehicle had a pain chip not the deal the reason they met my payment ceiling was they extended the loan terms to almost a year longer than discussed. Vehicle had a pain chip not found during dealer prep so I spent 7 hours waiting for the repair and never received the promised fuel fill up for the inconvenience. Told me my first payment was due on October 7th but set me up on some weird Autopay plan that deducts the payments biweekly and 1st deduction was taken a month in advance. Emailed the GM two times and never received any response. The entire experience with Jerry Ulm Jeep was very disappointing! More

by lwhite001 Verified Customer Verified Customer

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Fantastic experience. This is my 3rd Truck purchase at Jerry. The team at Jerry ULM is top notch. Jerry Ulm remains my default Dealer for sales and service. Living only mi This is my 3rd Truck purchase at Jerry. The team at Jerry ULM is top notch. Jerry Ulm remains my default Dealer for sales and service. Living only minutes from a competitor dealer, I make it a point to drive 1 hr to Jerry ULM. Thanks Ron ! More

by justinbarta Verified Customer Verified Customer

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Honest respectful and I thought they really did there best to keep me into it on buying, a truck best to keep me into it on buying, a truck More

by Jessebrown968@gmail.com Verified Customer Verified Customer

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Im happy I was able to buy my first truck and walked away with the best deal. I shopped around and no one could give me the deal Jerry ulm gave me. I couldn't be happier. I wish I had the same sales guy a with the best deal. I shopped around and no one could give me the deal Jerry ulm gave me. I couldn't be happier. I wish I had the same sales guy as my pops. His name is David Keddie. Danny the sales manager was great to me and so was Roberto. I cant wait to see what my brother gets. More

by dloadiing0 Verified Customer Verified Customer

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The best dealership I’ve been to in a really long time. They understood what I wanted and they wasted no time in showing me. There was no pressuring my wife and I. They made sure we purchased what we (m They understood what I wanted and they wasted no time in showing me. There was no pressuring my wife and I. They made sure we purchased what we (my wife) wanted and made sure we received the best deal possible. David Keddie was awesome. Danny the sales manager was on a level I’ve never saw in my life and Roberto the finance guy was from another planet. I was very impressed and WE HIGHLY recommend Jerry Ulm and the guys. Thank you for my 2 great experiences this week. Drove away in a 2025 dodge ram bighorn and a 2024 jeep Rubicon. God is great. More

by jrod2090 Verified Customer Verified Customer

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My salesman Ron and finance manager Steve took great care of me and made the car buying process very enjoyable. I would highly recommend. They sell a lot of cars here for a reason. of me and made the car buying process very enjoyable. I would highly recommend. They sell a lot of cars here for a reason. More

by codythipsher Verified Customer Verified Customer

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Very Flashy and Attractive Dealership. However, in my opinion once they draw you in with their very nice offerings, the service after the sale leaves a lot for improvement. I have had a ve However, in my opinion once they draw you in with their very nice offerings, the service after the sale leaves a lot for improvement. I have had a very disappointing experience that I am still trying to resolve with the purchase of a truck that was a special edition vehicle that came with a very special edition price. The truck was damaged we found after the vehicle was delivered to us from detail after signing. Did I say detail? I’m sorry, from the folks in the back that spray water on it. I was so hugely disappointed in the vehicle delivery. There was only one key because the dealership lost the spare key. This created another trip to the dealer and wasted fuel and miles to get a key cut. After sharing the damage found with the sales manager we worked with, requiring a new bumper and other parts that were damaged under the truck, that no one shared for us to find, he promised to get it fixed, along with a speaker that sounds blown and a carpet issue not allowing the all weather mats to lay flat because of a huge air pocket below the carpet. He also promised a fill up of diesel and a proper detail with a hand wax. At this point I was happy to let them practice recovery for the missed items and understand they are trying to make it right. We settled on the next Monday to drop the truck off for repairs. The parts had been ordered as they were ready to fix it. Well, the bumper stuff at least. Everything else was like the first time we were communicating it. The young lady made a list of all the issues and promised to have everything addressed. The truck was ready for pickup from collision 5 days later. No other issues addressed despite my communicating and calling each day for updates and begging them to address the other issues. The speaker and carpet remained unaddressed and the vehicle was again not detailed, filled with fuel or waxed as promised. I’d have to return. So I emailed the GM and the Fixed Ops Director my story and received a very short, let me research and get back to you response and apology (11 Days ago). I arranged with the body shop collision estimator, the original one who made the list, the list that was still in the console with her pen when I picked it up rom collision, to drop the truck off two weeks later on a Tuesday morning. She assured me that she and the service advisor would be there and would have a suitable rental ready. I arrived early at 7:30am on the day I agreed to be there the week before. Neither the collision estimator or the service advisor were there. The service advisor not even scheduled and the collision estimator did not come in. So there I was, again, explaining to a new person why I was there and what needed to happen. I understand people have emergencies but this falls back to coordinating with other people so awareness of what’s coming in and why is important. I mean I just bought the vehicle and the dealership has had it more time than I’ve had. He immediately began trying to arrange a rental, which all they had was a minivan, not to say it wasn’t something, but I didn’t buy a minivan and wasn’t happy to drive it not knowing how long it would be before my vehicle is completed. I called again this morning to get an update to see if they learned anything in diagnostic 30 hours later. Big surprise, no one had looked at the truck at that point. He called me and of day Wednesday stating he thought maybe the speaker issue was missing a TPS file, whatever that is and that hopefully he could fix it. Then went on to explain he’d have to coordinate with collision shop personnel to address the carpet that had the truck for 5 days to paint a front bumper piece so the truck would have to again go back to the body shop, where it already had been before without anyone looking at the issues I was trying fervently to address from the beginning and called and spoke with my point of contact many times during that period. No reply from the GM. I’m Still Upset More

by ChevyTruckOwner Verified Customer Verified Customer

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