Ron Marquez

Was not customer service friendly. Not greeted in a proper manner, was not aknowledge for a period of time, never to said goodmorning sir, I'll be with you in a minute, have some coffe Not greeted in a proper manner, was not aknowledge for a period of time, never to said goodmorning sir, I'll be with you in a minute, have some coffee and a seat. Was never updated on the status of the car until 8 hours later. Car wash was poor. More

by MPCCHAMBERS Verified Customer Verified Customer

Report | Print

"Mr. Jack, your staff and mechanics exemplify exceptional service and unparalleled professionalism." Thank You😃 Love Jack, your staff and mechanics exemplify exceptional service and unparalleled professionalism." Thank You😃 Love More

by NEWBETTY316 Verified Customer Verified Customer

Report | Print

Brought our Tiguan in for routine PM service. Great Customer service, informative of work needed and completed. Thanks everybody at Antwerpen VW! Great Customer service, informative of work needed and completed. Thanks everybody at Antwerpen VW! More

by SGIBBONS81 Verified Customer Verified Customer

Report | Print

This has been the worst car buying experience, and after 3 months we are still dealing with issues. From being lied to horrible craftsmanship the issues keep coming with no end in sight. 3 months we are still dealing with issues. From being lied to horrible craftsmanship the issues keep coming with no end in sight. More

by mathewrice Verified Customer Verified Customer

Report | Print

Wendy and the staff at Antwerpen VW always take great care of me. Thanks again! care of me. Thanks again! More

by Steelerfan68 Verified Customer Verified Customer

Report | Print

Absolutely hate the car. sales person was great service department awful Would never buy here again sales person was great service department awful Would never buy here again More

by JOYMAZZA Verified Customer Verified Customer

Report | Print

Great customer service and timely response from the team will always use this dealership in the future will always use this dealership in the future More

by ylndwst@yahoo.com Verified Customer Verified Customer

Report | Print

The manager went beyond and above for me and the service was great.and professional. was great.and professional. More

by annmariefred Verified Customer Verified Customer

Report | Print

Poor communication, advisor just reading back of ticket, poor to no explanation., just read the back of ticket. I had to talk to tech for answers poor to no explanation., just read the back of ticket. I had to talk to tech for answers More

by BITTNERSW Verified Customer Verified Customer

Report | Print

Seems they always find something “extra” every time the vehicle goes in for service to inflate the cost. The hourly labor rate is also very high. Looking for private service centers for any additional work vehicle goes in for service to inflate the cost. The hourly labor rate is also very high. Looking for private service centers for any additional work needed. More

by mstone972 Verified Customer Verified Customer

Report | Print